What is AWS Systems Manager?
AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AWS Systems Manager?
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
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Feature Ratings
Storage Monitoring
Cloud Monitoring
Capacity Management
Patching Automation
Centralized Dashboard
Network Configuration Management
Network Mapping
Server Performance Monitoring
Access Rights Management
Applications Monitoring
Event Correlation & Management
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Ease of Implementation
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
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AWS Systems Manager Reviews
Manikanta R.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2024
AWS Systems Manager: The Definitive Tool for Cloud
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
AWS Systems Manager stands out due to its seamless integration with other AWS services, providing a unified interface for managing AWS resources and on-premises servers. It offers robust automation capabilities, including Run Command, Patch Manager, and Automation, to streamline operational tasks. The service also includes advanced monitoring and troubleshooting tools, like OpsCenter and CloudWatch integration, which enhance visibility and control. Additionally, AWS Systems Manager supports hybrid cloud environments, making it a versatile solution for diverse IT infrastructures.
What is your favorite aspect of this product?
My favorite aspect of AWS Systems Manager is its robust automation capabilities. Features like Run Command, Patch Manager, and Automation streamline complex operational tasks, reducing manual intervention and improving efficiency. This automation not only saves time but also ensures consistency and reliability in managing and maintaining AWS resources and on-premises servers.
What do you dislike most about this product?
One aspect of AWS Systems Manager that could be improved is the complexity of its setup and configuration. For users new to the platform or without a deep understanding of AWS services, navigating the various features and settings can be challenging. Simplifying the initial onboarding process and providing more user-friendly documentation could help mitigate this issue.
What recommendations would you give to someone considering this product?
For organizations considering AWS Systems Manager, several key recommendations can streamline adoption and maximize its benefits. Firstly, it's crucial to conduct a thorough assessment of the organization's specific needs for cloud management and automation. This evaluation should encompass existing workflows, infrastructure, and operational requirements to determine how AWS Systems Manager can best support these processes. Investing in comprehensive training and education for the team responsible for utilizing AWS Systems Manager is essential.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Akshat A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Apr 2024
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
The most helpful about AWS system manager is it works with hybrid cloud systems including on-prem systems. Prevent drift by resolving to configure management, OS patches, and inventory. Highly Secure and compliant with industry standards.
What is your favorite aspect of this product?
The best thing i like about aws systems manager is they provide dashboard category wise such as operations management, application management, node management, shared resources, automation management. It is a centralized access control which also helps us in auditing control.
What do you dislike most about this product?
there are loads of submenus in system manager , so can be a little over whelming when you first go through to this menu, and to start a session it can be annoying with the amount of click you have to do it get on the server you want to remote on.
What recommendations would you give to someone considering this product?
Access control has gotten completely streamlined to IAM users and roles. I don't need to manage SSH keys for either developers or devops people anymore.
Pros
- Efficient Service
- Altruistic
- Acts with Integrity
- Friendly Negotiation
Cons
- Charges for Enhancements
- Slower Product Innovation
Roxana S.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2024
"A fantastic Systems Manager."
Likeliness to Recommend
What differentiates AWS Systems Manager from other similar products?
Through AWS System manager, we have been able to copy processes as part of the normal update process and it is very easy to copy the files and doesn't even require SSH access to the instances.
What is your favorite aspect of this product?
Coupled with the RunCommand to send common commands to multiple servers I have reduced hours of work to minutes.
What do you dislike most about this product?
It can be hard to debug issues at times.
What recommendations would you give to someone considering this product?
I highly recommend it. You do not have to go into each instance and deploy the configuration file. With one click you set up all instances.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing