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AWS Systems Manager Logo Award Winner Product Badge
AWS Systems Manager Logo Award Winner Product Badge
Amazon

AWS Systems Manager

Composite Score
8.9 /10
CX Score
9.2 /10
Category
AWS Systems Manager
8.9 /10

What is AWS Systems Manager?

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

Company Details


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Awards & Recognition

AWS Systems Manager won the following awards in the Systems Management category

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AWS Systems Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Systems Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Systems Manager?

0% Negative
3% Neutral
97% Positive

Pros

  • Saves Time
  • Reliable
  • Performance Enhancing
  • Efficient Service

Feature Ratings

Average 86

Storage Monitoring

91

Cloud Monitoring

89

Capacity Management

88

Patching Automation

88

Centralized Dashboard

88

Network Configuration Management

87

Network Mapping

87

Server Performance Monitoring

87

Access Rights Management

87

Applications Monitoring

86

Event Correlation & Management

86

Vendor Capability Ratings

Average 86

Quality of Features

89

Breadth of Features

89

Ease of Data Integration

87

Ease of Customization

87

Usability and Intuitiveness

87

Ease of Implementation

86

Availability and Quality of Training

84

Business Value Created

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Vendor Support

82

AWS Systems Manager Reviews

Douglas D.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Fantastic Features!

Likeliness to Recommend

9 /10

What differentiates AWS Systems Manager from other similar products?

Many useful features and best platforms for Application and Infrastructure.

What is your favorite aspect of this product?

All the features!

What do you dislike most about this product?

Nothing to say.

What recommendations would you give to someone considering this product?

Using this Cloud you will be able to use many useful features for your organization.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Raviraj S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Powerful Systems manager

Likeliness to Recommend

8 /10

What differentiates AWS Systems Manager from other similar products?

AWS Systems Manager offers a comprehensive set of features, including systems and application inventory, patch management, parameter store for secure storage of configuration data, automation workflows, and session manager for secure remote access to instances.

What is your favorite aspect of this product?

The patch management capabilities of AWS Systems Manager enable users to automate the process of patching instances across their AWS environment, improving security and compliance.

What do you dislike most about this product?

AWS Systems Manager provides a wide range of features and capabilities, which can make it complex to set up and configure, especially for users new to the AWS ecosystem.

What recommendations would you give to someone considering this product?

While AWS Systems Manager provides some capabilities for managing hybrid environments and on-premises resources, it may not be as comprehensive or seamless for non-AWS environments compared to other third-party solutions.

Pros

  • Reliable
  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Effective Service
  • Vendor's Interest First
  • Leverages Incumbent Status

José A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates AWS Systems Manager from other similar products?

AWS the best cloud solution. The way how their services works so fast. The way how you can integrate Infrastructure as code using cloud formation, the serverless solutions such as lambda. Stronger and very fast databases. Replicas around the world with no latency

What is your favorite aspect of this product?

Easy way to use Infrastructure as code, serverless solutions such as lambda, the replicas around the world without latency. Very friendly web interface

What do you dislike most about this product?

is the best solution, nothing to critizie

What recommendations would you give to someone considering this product?

That hire this solution, worth every dollar

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular AWS Systems Manager Comparisons

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