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Azure Virtual Desktop Logo Award Winner Product Badge
Azure Virtual Desktop Logo Award Winner Product Badge
Microsoft Corporation

Azure Virtual Desktop

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Azure Virtual Desktop
8.0 /10

What is Azure Virtual Desktop?

Windows Virtual Desktop is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes, and get built-in security and compliance features.

Company Details


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Awards & Recognition

Azure Virtual Desktop won the following awards in the Desktop as a Service category

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Azure Virtual Desktop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure Virtual Desktop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure Virtual Desktop?

3% Negative
0% Neutral
97% Positive

Pros

  • Respectful
  • Helps Innovate
  • Effective Service
  • Acts with Integrity

Feature Ratings

Average 82

Secure Connectivity

87

Desktop Environment

86

Desktop Management

85

Multi Tenant Architecture

83

Bulk Patching and Updates

81

Device Support

79

Outsourced Backend Administration

77

Per Unit Time Pricing

74

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

84

Quality of Features

83

Business Value Created

82

Vendor Support

81

Ease of Data Integration

79

Breadth of Features

79

Ease of IT Administration

79

Ease of Implementation

78

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Availability and Quality of Training

77

Azure Virtual Desktop Reviews

Dean P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

A tool that provides easy access

Likeliness to Recommend

9 /10

What differentiates Azure Virtual Desktop from other similar products?

It offers a very good virtualization when accessing the desktop, which can supply a variety of professional activities, apart from all its functionalities that are simple, it allows a very integration with respect to Microsoft Azure specifically to the money of migrating virtual desktops.

What is your favorite aspect of this product?

The simplicity of its functions, virtualization occurs in a very comfortable environment for users, can be applied for multiple solutions and offers appropriate integrations with other products in general is a scalable product that offers a good quality in its use.

What do you dislike most about this product?

Nothing at all, a service that is necessary to use for various capabilities and solutions that can foster in the company.

What recommendations would you give to someone considering this product?

The product has a high quality, confidence and transparency, it is a solution that is very useful in the IT area, as well as in others which is necessary to use the features offered, access is simple if there are some security aspects that should be improved but does not affect the processes during the use of the software, it offers an adequate guarantee and the expected quality.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Andrew L.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2020

Questions are occasionally confusing, and/or vague

Likeliness to Recommend

8 /10

What differentiates Azure Virtual Desktop from other similar products?

Familiarity to users

What is your favorite aspect of this product?

Backups are automatic

What do you dislike most about this product?

Speed of service during high traffic periods

What recommendations would you give to someone considering this product?

Use inexpensive hardware, and get a fast isp connection

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Security Protects

Cons

  • Less Generous
  • Commodity Features
  • Less Caring

Catherine E.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2020

Great customer service, not enough innovation

Likeliness to Recommend

9 /10

What differentiates Azure Virtual Desktop from other similar products?

Reliability and customer support

What is your favorite aspect of this product?

Reliability and customer service

What do you dislike most about this product?

Innovations and new products

What recommendations would you give to someone considering this product?

Do your research of all programs available

Pros

  • Trustworthy
  • Respectful
  • Reliable
  • Enables Productivity

Cons

  • Vendor's Interest First
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