Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Azure Virtual Desktop Logo Award Winner Product Badge
Azure Virtual Desktop Logo Award Winner Product Badge
Microsoft Corporation

Azure Virtual Desktop

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Azure Virtual Desktop
8.0 /10

What is Azure Virtual Desktop?

Windows Virtual Desktop is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes, and get built-in security and compliance features.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Azure Virtual Desktop won the following awards in the Desktop as a Service category

Filter By

Azure Virtual Desktop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure Virtual Desktop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure Virtual Desktop?

3% Negative
0% Neutral
97% Positive

Pros

  • Respectful
  • Helps Innovate
  • Effective Service
  • Acts with Integrity

Feature Ratings

Average 82

Secure Connectivity

87

Desktop Environment

86

Desktop Management

85

Multi Tenant Architecture

83

Bulk Patching and Updates

81

Device Support

79

Outsourced Backend Administration

77

Per Unit Time Pricing

74

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

84

Quality of Features

83

Business Value Created

82

Vendor Support

81

Ease of Data Integration

79

Breadth of Features

79

Ease of IT Administration

79

Ease of Implementation

78

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Availability and Quality of Training

77

Azure Virtual Desktop Reviews

Shiva S.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use, but a bit price

Likeliness to Recommend

10 /10

What differentiates Azure Virtual Desktop from other similar products?

Azure Virtual Desktop is a desktop application and visualization service that runs in the cloud. It provides all the benefits of a virtual desktop while offering the same tools and resources employees already use. AVD enables businesses to have an effective remote working solution providing employees the ability to work from anywhere and on any device while making deployment and management of desktops easier. It also virtualizes Microsoft 365 applications and benefits from regular security updates. All of this creates a seamless and unified desktop experience for users and organizations.

What is your favorite aspect of this product?

Ability to set up a multi-session Windows 11 or Windows 10 deployment that delivers a scalable full Windows experience Microsoft 365 Application and optimize it to run in multi-user virtual scenarios Provides Windows 7 virtual desktops with free Extended Security Updates Can take existing Remote Desktop Services (RDS) and Windows Server desktops and applications to any computer Virtualize both desktops and applications Manage desktops and applications from different Windows and Windows Server operating systems with a unified management experience

What do you dislike most about this product?

Azure Virtual Desktop is a desktop application and visualization service that runs in the cloud. It provides all the benefits of a virtual desktop while offering the same tools and resources employees already use. AVD enables businesses to have an effective remote working solution providing employees the ability to work from anywhere and on any device while making deployment and management of desktops easier. It also virtualizes Microsoft 365 applications and benefits from regular security updates. All of this creates a seamless and unified desktop experience for users and organizations.

What recommendations would you give to someone considering this product?

Azure Virtual Desktop is a desktop application and visualization service that runs in the cloud. It provides all the benefits of a virtual desktop while offering the same tools and resources employees already use. AVD enables businesses to have an effective remote working solution providing employees the ability to work from anywhere and on any device while making deployment and management of desktops easier. It also virtualizes Microsoft 365 applications and benefits from regular security updates. All of this creates a seamless and unified desktop experience for users and organizations.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Mateusz K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Very intuitive

Likeliness to Recommend

7 /10

What differentiates Azure Virtual Desktop from other similar products?

Close ties with Microsoft ecosystem

What is your favorite aspect of this product?

Speed of spinning up new VMs

What do you dislike most about this product?

Rare stability issues

What recommendations would you give to someone considering this product?

Use Microsoft's documentation

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Caring

Oluwanbe O.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Good desktop and app virtualization product

Likeliness to Recommend

9 /10

What differentiates Azure Virtual Desktop from other similar products?

Pay as you go/use

What is your favorite aspect of this product?

Ease of scalability

What do you dislike most about this product?

Fast bandwidth is required to enjoy the product optimally

What recommendations would you give to someone considering this product?

Good tool to on-board remote workers

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019