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Backlog

Composite Score
6.9 /10
CX Score
6.9 /10
Category
Backlog
6.9 /10

What is Backlog?

With Backlog, you can choose how you envision work happening. Quickly see which tasks are completed, are currently in progress, or need more attention through Gantt charts, burndown charts, or Boards.

Company Details


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Awards & Recognition

Backlog won the following awards in the Product Management category

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Backlog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backlog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

1
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backlog?

0% Negative
12% Neutral
88% Positive

Pros

  • Efficient Service
  • Helps Innovate
  • Reliable
  • Caring

Feature Ratings

Average 80

ALM Integration

85

Backlog Management

85

Social Collaboration

85

Feature Management

81

Workflow Management

81

Idea Management

81

User Needs Management

78

Product Management

76

Strategic Vision

75

Release Planning

75

Visual Roadmap

75

Vendor Capability Ratings

Average 78

Ease of Implementation

84

Ease of Data Integration

83

Usability and Intuitiveness

82

Business Value Created

79

Quality of Features

79

Ease of Customization

78

Ease of IT Administration

77

Breadth of Features

76

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

75

Vendor Support

67

Backlog Reviews

Ashley L.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Perfect UX/UI.

Likeliness to Recommend

9 /10

What differentiates Backlog from other similar products?

Perfect UX/UI. Excellent for managing products, tasks and projects.

What is your favorite aspect of this product?

Work with Gantt charts and flex boards. Its connection to Slack to track real-time updates is seamless.

What do you dislike most about this product?

There is nothing negative, I really like working with backlog.

What recommendations would you give to someone considering this product?

Ideal for tracking each of my projects.

Pros

  • Unique Features
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Rohit C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Good product for Project & Backlog management

Likeliness to Recommend

7 /10

What differentiates Backlog from other similar products?

Backlog is simple and easy to use. I will definitely recommend backlog for small size projects

What is your favorite aspect of this product?

The bulk update feature is the one I used the most, it saved me a lot of time.

What do you dislike most about this product?

It would be great if more Customization could be provided.

What recommendations would you give to someone considering this product?

If you work on small size projects which can be completed in 6-12 months then you should definitely consider this product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akio T.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

a great tool

Likeliness to Recommend

10 /10

What differentiates Backlog from other similar products?

Blacklog's full integration with other tools is a feature that makes it different from other project management products. Compared to other platforms that offer only a few integrations, Blacklog is a very useful tool that facilitates cross-team coordination and greater control in software development projects.

What is your favorite aspect of this product?

Another feature that I like about Blacklog is that it offers a variety of customization options. Users can create their own issue tracking system, which allows them to effectively organize and visualize the issues and bugs they need to fix. This allows the team to arrive at a solution much faster and ultimately do more with less tim

What do you dislike most about this product?

Although there are many things I like about Blacklog, there is one thing I don't like. In particular, the platform can seem a bit overwhelming for those who are new to software development and project management. Although some tutorials are available on the company's website, they are not detailed enough for new users. It would be better if the platform offered more help and guides for those who are starting out.

What recommendations would you give to someone considering this product?

Overall, I think Blacklog is an excellent software project management platform that comes highly recommended for those working in this field. The software is designed to meet the needs of modern software development teams and features a host of useful tools that are highly customizable. The full and extensive integration of other software is particularly impressive and makes this platform unique. Despite the learning curve associated with this solution, a new user will find Blacklog worthwhile for any software development project.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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