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Nulab

Backlog

Composite Score

6.9 /10

CX Score

6.9 /10

14 Reviews Write a Review

What is Backlog?

With Backlog, you can choose how you envision work happening. Quickly see which tasks are completed, are currently in progress, or need more attention through Gantt charts, burndown charts, or Boards.

Company Details

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Awards & Recognition

Backlog won the following awards in the Product Management category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

2023

Backlog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backlog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

1
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backlog?

0% Negative

12% Neutral

88% Positive

Pros

Efficient Service
Helps Innovate
Reliable
Caring

Feature Ratings

Average 80

ALM Integration

Backlog Management

Social Collaboration

Feature Management

Workflow Management

Idea Management

User Needs Management

Product Management

Strategic Vision

Release Planning

Visual Roadmap

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Customization

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Backlog Reviews

Joseph S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Convenient Tool for Sprint Plannings

Likeliness to Recommend

9 /10

What differentiates Backlog from other similar products?

The interface is intuitive and easy to pick up and use. We opened our account, and within the first day, had our internal testing person start using it to log bugs for our products. We love the flexibility for project settings in adding categories and statuses, and being able to tag people on updates so everyone is notified.

What is your favorite aspect of this product?

It's really helpful for my technical development team. It has different issue types and priority levels which give my team clear instructions of when to follow up. Also, once the assignee receives a notification its easy to understand the status and issue outcome in a very short amount of time. This tool is used by 5 different teams, including 3 internal teams and 2 supplier teams. Efficient communication and prompt record help various teams have better way to manage different projects and tasks.

What do you dislike most about this product?

It needs more filters to find out which work has been assigned for whom. Also sometimes the search feature doesn't work as intended. It will not show my search results even when it contains the keywords.

What recommendations would you give to someone considering this product?

This is a good tool for a mid-scale project. I wouldn't use it for very small projects or big ones.

Pros

Reliable
Enables Productivity
Client's Interest First
Generous Negotitation

Manisha P.

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Ease to use product. Very friendly

Likeliness to Recommend

9 /10

What differentiates Backlog from other similar products?

Easy to use. Intuitive. Relatively easy to implement

What is your favorite aspect of this product?

CRM Features

What do you dislike most about this product?

Combability to legacy systems

What recommendations would you give to someone considering this product?

It is one of the best in the market

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Unique Features

Jay K.

Role: C-Level
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2021

Fantastic Innovative and Intuitive product!

Likeliness to Recommend

9 /10

What differentiates Backlog from other similar products?

The vendor/customer support is great. Friendly conversations

What is your favorite aspect of this product?

seamless implementation

What do you dislike most about this product?

fully customizable options

What recommendations would you give to someone considering this product?

give it a serious thought about this product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Backlog

What is Backlog?

Company Details

Need Assistance?

Awards & Recognition

Backlog Ratings

80 Likeliness to Recommend

1 Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+73 Net Emotional Footprint

How much do users love Backlog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Backlog Management The product owner adds, adjusts, refines, and prioritizes backlog items within the backlog to make sure the most valuable product is delivered to users.

Social Collaboration Connects users via social media features such as instant messaging, chats, or comments.

Feature Management Ability to define distinct features, properties, supporting data and manage the prioritization and implementation status.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Idea Management Ability to collect, manage, and define ideas prior to inclusion in the backlog.

User Needs Management Ability to collect, define, and manage user needs and trace them to features or other work items.

Product Management Includes product code, category, and description.

Strategic Vision Ability to define strategic goals or outcomes which can be traces to releases, features, roadmap items, or other work items.

Release Planning Ability to assign features to a planned or desired release and track details about the release.

Visual Roadmap Ability to manage and display features and/or backlog items into a visual timeline of releases or time periods.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Backlog Reviews

Joseph S.

Convenient Tool for Sprint Plannings

Likeliness to Recommend

Pros

Manisha P.

Ease to use product. Very friendly

Likeliness to Recommend

Pros

Jay K.

Fantastic Innovative and Intuitive product!

Likeliness to Recommend

Pros

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Feature Ratings

ALM Integration

Backlog Management

Social Collaboration

Feature Management

Workflow Management

Idea Management

User Needs Management

Product Management

Strategic Vision

Release Planning

Visual Roadmap

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Customization

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support