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Cortex I.T. Labs Pty Ltd

BackupAssist

Composite Score
8.1 /10
CX Score
8.4 /10
Category
BackupAssist
8.1 /10

What is BackupAssist?

Backup software that saves your servers from ruin. Never suffer from data loss ever again. Use BackupAssist to perform onsite and offsite backups to safeguard your servers.

Company Details


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Awards & Recognition

BackupAssist won the following awards in the Email Backup category

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BackupAssist Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BackupAssist.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BackupAssist?

0% Negative
9% Neutral
91% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 81

Compliance

86

Information Store Backup Restore

84

Permissions Awareness

84

Mailbox Backup Restore

82

Media Support

82

Security

82

Full System Backup Restore

82

Backup Archiving

81

Support for Backup Types

80

Granular Restore

78

Transaction Log Backup Restore

78

Vendor Capability Ratings

Average 81

Product Strategy and Rate of Improvement

86

Ease of Implementation

83

Ease of Customization

83

Availability and Quality of Training

82

Ease of Data Integration

81

Business Value Created

81

Ease of IT Administration

81

Vendor Support

81

Breadth of Features

80

Quality of Features

80

Usability and Intuitiveness

78

BackupAssist Reviews

Kiran R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

High Data protection and backup at Optimal cost

Likeliness to Recommend

7 /10

What differentiates BackupAssist from other similar products?

Backup Assist provides storage, protection and backup of all the data at the deep granular level. It archives the data into proper pockets. Moreover, it can backup anything right from a small file of few MBs to a large servers. Its cloud storage is secured and imparts protection from risky cyber-events.

What is your favorite aspect of this product?

An outstanding feature of the Backup Assist is its cost and the ability to provide a high degree of cyber resilience with robust back-up and recovery.

What do you dislike most about this product?

The application faces some slowness when large data is being backed up. Otherwise, no issues were found

What recommendations would you give to someone considering this product?

If any business is looking for a reliable and a cost-effective data back-up application with secured cloud and enhanced resilience from extreme cyber intervention, then Backup Assist will be the right option.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Charges for Enhancements

Mansi A.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Enhanced Backup Features with Robust Security

Likeliness to Recommend

9 /10

What differentiates BackupAssist from other similar products?

BackupAssist ensures the security of business servers and simplifies data restoration by providing reliable backups, minimizing the risk of data loss.

What is your favorite aspect of this product?

Backup Assist Offer scalable protection for both onsite and offsite data, ensuring comprehensive server security plus its very affordable.

What do you dislike most about this product?

it has proven great product for our business and I seriously couldn't find anything which I don't like!

What recommendations would you give to someone considering this product?

With BackupAssist, you can confidently manage backup and restoration of business data, eliminating concerns about data loss, plus its affordable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daniele R.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Email Backup Made Easy With BackupAssist

Likeliness to Recommend

9 /10

What differentiates BackupAssist from other similar products?

The product has a cloud based email archiving system and storage drive failure detection abilities.

What is your favorite aspect of this product?

Easy data management. The platform offers efficient data recovery process. Implementation charges are very flexible there is annual and monthly subscriptions. The software is in compliance with the law. Unlimited implementation. Availability of personalized customer care services.

What do you dislike most about this product?

Complexity of user interface and dashboard is a major setback that hinders effectiveness in implementation.

What recommendations would you give to someone considering this product?

For reliable email backup solutions this is an appropriate software to consider for your organization and business.

Pros

  • Efficient Service
  • Caring
  • Client Friendly Policies
  • Altruistic

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