What is BackupAssist?
Backup software that saves your servers from ruin. Never suffer from data loss ever again. Use BackupAssist to perform onsite and offsite backups to safeguard your servers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BackupAssist?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compliance
Information Store Backup Restore
Permissions Awareness
Mailbox Backup Restore
Media Support
Security
Full System Backup Restore
Backup Archiving
Support for Backup Types
Granular Restore
Transaction Log Backup Restore
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Ease of IT Administration
Vendor Support
Breadth of Features
Quality of Features
Usability and Intuitiveness
BackupAssist Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Worth the money, best interface, easy to use.
Likeliness to Recommend
Pros
- Reliable
- Respectful
- Helps Innovate
- Continually Improving Product
Surobheet B.
- Role: Human Resources
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2022
Awesome product
Likeliness to Recommend
What differentiates BackupAssist from other similar products?
Distinctive features
What is your favorite aspect of this product?
Ease of navigation
What do you dislike most about this product?
Can be made more customizable
What recommendations would you give to someone considering this product?
Overall product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mikeal J.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Easy to set up and customize
Likeliness to Recommend
What differentiates BackupAssist from other similar products?
We can customize the alerts to ensure that the relevant individuals are notified. This feature is beneficial. Stakeholders can see whether backups have occurred and be reminded to do so if something doesn't seem right. The Exchange server backup and restore solution is superb, in our opinion. Performing a granular restoration of an Exchange server is a simple task.
What is your favorite aspect of this product?
A robust backup program that can restore a complete server, including settings and data, in only a few minutes is vital to a business. Our servers are regularly and consistently backed up, and scans for malware are being performed. It's an excellent value for the money. We love how the software is easy-to-use, low-cost, and capable of backing up to almost any storage medium.
What do you dislike most about this product?
There isn't a version for other platforms. It is necessary for us to purchase an additional license to use some features, such as cloud storage and server backup, which is often extremely costly. Incompatibilities and partial backups might occur while we manage an exchange server. Most of the time, the Exchange is the source of this information rather than the backup program itself.
What recommendations would you give to someone considering this product?
We always use this tool to keep track of virtual computer backups. But the function we use the most is Exchange, and we get a lot of calls from people who have accidentally erased emails. You can improve data safety by properly managing backups. BackupAssist is the best option for you if your environment is negligible.
Pros
- Enables Productivity
- Effective Service
- Caring
- Client Friendly Policies
