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Barracuda Networks

Barracuda Email Security Gateway

Composite Score

7.5 /10

CX Score

7.7 /10

52 Reviews Write a Review

What is Barracuda Email Security Gateway?

The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable..

Company Details

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Awards & Recognition

Barracuda Email Security Gateway won the following awards in the Secure Email Gateway - Enterprise category

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2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

Barracuda Email Security Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Barracuda Email Security Gateway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

Up 1
Since last award

92 Plan to Renew

Up 1
Since last award

82 Satisfaction of Cost Relative to Value

Up 1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 87%
Negotiation and Contract:: 83%
Conflict Resolution:: 85%
Strategy & Innovation:: 84%
Service Experience:: 88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Barracuda Email Security Gateway?

7% Negative

2% Neutral

91% Positive

Pros

Reliable
Efficient Service
Trustworthy
Caring

Feature Ratings

Average 80

Email Retention and Archiving

URL and Malware Detection

Data Loss Prevention

Anti Malware Signature Detection

Anti Phishing and Spear Phishing

Anti Malware Behavioral Detection

Reporting Components

Encryption and Decryption

Hosted Email Support

End User Spam Visibility and Controls

Anti Spam and Bulk Email Detection

Vendor Capability Ratings

Average 77

Ease of Data Integration

Ease of Implementation

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Usability and Intuitiveness

Ease of Customization

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Barracuda Email Security Gateway Reviews

Role: C-Level
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Easy to administer and secured software

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Cons

Less Respectful

Latest Research

Barracuda Email Security Gateway

What is Barracuda Email Security Gateway?

Company Details

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Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Barracuda Email Security Gateway Ratings

85 Likeliness to Recommend

Up 1 Since last award

92 Plan to Renew

Up 1 Since last award

82 Satisfaction of Cost Relative to Value

Up 1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Barracuda Email Security Gateway?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Retention and Archiving Inbound and outbound logging capabilities.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Anti Malware Behavioral Detection Active code detection and execution.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Barracuda Email Security Gateway Reviews

Easy to administer and secured software

Likeliness to Recommend

Pros

Cons

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Title

Up 1
Since last award

Up 1
Since last award

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Since last award

Feature Ratings

Email Retention and Archiving

URL and Malware Detection

Data Loss Prevention

Anti Malware Signature Detection

Anti Phishing and Spear Phishing

Anti Malware Behavioral Detection

Reporting Components

Encryption and Decryption

Hosted Email Support

End User Spam Visibility and Controls

Anti Spam and Bulk Email Detection

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Usability and Intuitiveness

Ease of Customization

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement