What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Zafyre T.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
User friendly, want interface improvements
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Very easy to use and very customizable
What is your favorite aspect of this product?
Seeing only my tasks and projects, ease of searching for projects, ease of clear timelines and assignments and ability to collaborate with my team
What do you dislike most about this product?
I wish I could right click to archive, reassign a date, and assign a user for tasks instead of having to click into the entire project, it makes working fast challenging. I want to be able to search a task, and bulk delete or bulk reassign
What recommendations would you give to someone considering this product?
Customize it as much as possible and find what works for you
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Camila B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2024
A complete and comprehensive platform
Likeliness to Recommend
What differentiates Basecamp from other similar products?
From day one Basecamp has made significant contributions to our daily work, as a first point it is a fundamental basis for our saving both time, because it has allowed us to follow a constant line of work with the whole team working on the same project in a collaborative way and integrating various functions in one place; as well as money, since we have saved on other applications that provide different functions because Basecamp helps us with this, it has everything we need in one place! Another point in favor is that it has allowed our work to transcend, it has given us a new vision.
What is your favorite aspect of this product?
In all aspects my experience with the platform has been positive, from its configuration to its customization it has completely adapted to our way of working, being in all areas a practical and simple platform. The functionalities that it provides from its interface have been bold, the intuitiveness that it presents to us of its features throughout the workflow is impressive. It maintains a practical and comprehensive perspective of project management, without cram an interface with different functions and complex tools, on the contrary, it shows an impressive simplicity. Its task tracking function has been one of our favorite management.
What do you dislike most about this product?
I only have one small point to highlight, at the beginning there may be a small learning curve, it takes time to be able to leave everything as we need it in our work, otherwise, without a doubt Basecamp is a comprehensive platform that has been constantly positive at every step, it has not left any relevant negative trace.
What recommendations would you give to someone considering this product?
Integrate all your work in one place. It is absurd to keep looking for hundreds of platforms to perform different functions if only Basecamp has everything to manage your projects and not only that, it automates various functions.
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Saves Time
Viviana B.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2024
Basecamp management tool for quality
Likeliness to Recommend
What differentiates Basecamp from other similar products?
In the case that we can effectively maximize the use of Basecamp, the application of project management projects and coordination with the members of the team can be done smoothly. As such, it is in a position to decrease those costs that are associated with delay and, on the other hand, improve productivity.
What is your favorite aspect of this product?
The key success factor of Basecamp is that it is very convenient to use and much less complex than other alternatives. Its simple design enables engineers to define project workloads as well as track these tasks within a short time with little training. This is especially useful where there are rapid changes in production processes because everyone will be aware of the changes. Both of its message boards and the real-time chat feature allow for rapid addressing of issues and decision-making necessary for sustaining production’s proper flow.
What do you dislike most about this product?
While Basecamp is a good and widespread application for project management, it may be insufficient for some specific activities, for instance, linking with manufacturing equipment or quality control systems.
What recommendations would you give to someone considering this product?
They are particularly useful when creating to-do lists and when scheduling, which is very useful as I am able to meet production deadlines. It enhanced our team collaboration in preparing and sharing documents to improve an alternate process for production.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing