What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Joshua M.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
The Product integrated tools are easy to interact
Likeliness to Recommend
What differentiates Basecamp from other similar products?
User friendly word processing tools and dashboard
What is your favorite aspect of this product?
Data organization, calendar and activity/Event scheduling and reminder
What do you dislike most about this product?
The product is all commercial as opposed to before. It should have free product with limited tools moving towards commercial products with more tools and so forth
What recommendations would you give to someone considering this product?
It's worth giving it a shot
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cynthia A.
- Role: Human Resources
- Industry: Entertainment
- Involvement: End User of Application
Submitted Mar 2023
project management for multi-functional project.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
This software can be suitable for online meetings because we can handle multiple projects and tasks. it can offers with efficiency when involving multiple people in one place. Some people are being able to set-up the projects contact groups which makes it so difficult as compared to its alternatives.
What is your favorite aspect of this product?
The best thing about this tool is that it includes communication tools such as chat and instant messages that allow us to keep the team communicated at all times and we can easily manage our personal and business work without any serious problem.
What do you dislike most about this product?
The one thing that I don’t like about this software is that Basecamp does not allow us to stay up-to-date with our colleagues and we can't really work on the same page for regarding projects and tasks. This software also not be suitable for online meetings for projects tasks and don’t deal with efficiency when involving multiple people in one place. Some people are also not being able to set-up the projects contact groups which makes it so difficult to keep the projects intact.
What recommendations would you give to someone considering this product?
It is a complete project and tasks software for multiple users or different type of business companies. This software is especially designed for organizing the thousands of data and documents in the form of projects. Basecamp provide much opportunity to create projects, collaborate and store the projects information all in one place.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sarah T.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Mar 2023
A very helpful tool for project management.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
I have used this tool in my organization for over a decade and love it. An entire tool with powerful add-ons where we place all the processes and tasks from the corporate in: from projects organization to hr announcements, coaching, and procedures. Today I manage over one hundred projects in parallel using Basecamp in a very very organized way. It’s nice that the setup doesn’t charge for every new user or project, it’s limitless! For the number of projects we have, it’d be unviable to pay for each project or user (because we are a little company with many projects). Everything you wish on a simple license and that’s merely nice.
What is your favorite aspect of this product?
Basecamp has been super useful for our team! We’re spread out over a couple of different locations, with several folks engaging from home. Basecamp has allowed us to alter team communication, project designing, and document sharing all in one place and cuts down on email communication as well!
What do you dislike most about this product?
There are a few minor options that it’d be great to check integrated, though all of the changes and enhancements that Basecamp has created as they’ve grown have all been super helpful!
What recommendations would you give to someone considering this product?
I prefer the simplicity of Basecamp. I have used several project management tools but after a certain time, it become advanced to manage a project management tool. It eats up loads of time of my working hours simply to maintain a project management tool. During this particular case, Basecamp kept everything straightforward. Love it.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Saves Time
Cons
- Vendor's Interest First
- Less Transparent