What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Patrick G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Forever and Always a Supporter of Basecamp
Likeliness to Recommend
What differentiates Basecamp from other similar products?
This program has helped me much due to its ease of use. With its support, I can create new projects for my staff to work on with minimal effort, and I can track their development as they go through the various stages. I really appreciate how easy it is to work with others on this project and how alerts can be customized to keep you on track.
What is your favorite aspect of this product?
Basecamp helps us to streamline administration and keep communication flowing amongst registered users, making it an effective collaboration tool for keeping the activities of a project on schedule. Using this software, we can set up a number of different projects, each with its own dashboard, task list, calendar, due dates, member interactions, and client-facing information.
What do you dislike most about this product?
Basecamp allows us to organize everyone into departments based on their responsibilities, and to have separate, clearly-delineated areas for different kinds of communication based on the topic at hand and the project at hand. To keep against missing any important information, we can categorize the communications by topic. Basecamp's easy and efficient messaging system is one of its most notable features.
What recommendations would you give to someone considering this product?
Basecamp is an excellent tool for managing group projects and facilitating communication within a team. It's especially helpful when communicating across organizations, or when employees of different companies aren't in the same physical location. We've found it particularly useful for keeping our remote team's communications organized and in one place where they can be quickly accessed and reviewed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Steve F.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
You need it, Basecamp got it all
Likeliness to Recommend
What differentiates Basecamp from other similar products?
That works well for teamwork. All the property's digital assets must be centralized when we buy it. This data needs to be accessible by several different divisions. Our staff is spread across 12 different states and many time zones. Thanks to Basecamp, we can collaborate while being separated by thousands of kilometers.
What is your favorite aspect of this product?
Knowing who is responsible for what, when it's due, and the current status of tasks is one of the biggest benefits of using Basecamp. It's a great way to keep track of who's responsible for what on a project, and it works well for teams of all sizes. Our company is always on the lookout for better methods to manage projects and work together, so having a complete view of every aspect of a project is essential. It's great to be able to work with other people and use a wide variety of different templates. Both users can see the updated sheet when one makes changes.
What do you dislike most about this product?
It's convenient to be able to access all of your open Campfires from a single tab in your browser. In addition, it would be preferable if time tracking was an in-built function rather than an optional, paid add-on.
What recommendations would you give to someone considering this product?
Managing projects using Basecamp is a breeze. It has everything you need in one convenient location, including file storage and sharing, project management tools, discussion forums, and live conferencing. Basecamp is an excellent tool for facilitating productive communication and collaboration between internal and external parties. There is an initial learning curve since the layout may cause some initial confusion. The strange incapacity to transfer files in mass is another issue. To sum up, though, Basecamp is an excellent tool. You won't be able to stop using it once you've gotten into the swing of things.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Timothy H.
- Role: Operations
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Feb 2023
Basecamp improves my team's communication
Likeliness to Recommend
What differentiates Basecamp from other similar products?
The Basecamp calendar is one of my favorite tools since it keeps us on track with daily activities and events. This method of monitoring advancement has made it simple to assess our current standing and plan for future development. One further wonderful organizational tool that ensures our days go off without a hitch is the capability to make specific to-do lists, complete with due dates.
What is your favorite aspect of this product?
I'm able to get more done in less time thanks to Basecamp's easy-to-use collaboration tools and transparent, two-way communication with my remote team. It's a great tool for keeping track of projects and communicating updates to interested parties from within and outside the firm.
What do you dislike most about this product?
Even though I like it better than Liquid Planner and other project management tools, other people may find Basecamp's ambiance too wacky and prefer the more straightforward text-based planner they're used to using.
What recommendations would you give to someone considering this product?
Because using Team Chat, we are able to quickly communicate about pressing business concerns and share ideas when they strike, which improves our productivity.
Pros
- Reliable
- Unique Features
- Effective Service
- Security Protects