What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
kevin k.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Organize our workflow for project management.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
All of my projects are in one place, and instead of utilizing generic folders, Basecamp provides a clean and straightforward user experience. It was difficult to keep track of projects and where they were in the process prior to BaseCamp. The use of Basecamp has streamlined engagement with our clients, allowing us to handle communication with them more rapidly and accelerate the process of identifying deliverables when they are supplied to us. Basecamp enabled us to work together to complete a task; it allowed all of our groups to communicate about a project in one centralized location, ensuring nothing was neglected.
What is your favorite aspect of this product?
Basecamp may be used by employees to track work and open calendars for ongoing projects. To display real-time updates, use alerts and comments. I've been using Basecamp for a few years and have always admired how easy it is to organize work with its tools and features. It is a wonderful tool for centralizing communication; you can add email notifications that offer a summary of changes or discussions, and it also includes an instant messaging component that allows you to have a distinct and central hub from all of the other tools we use on a daily basis.
What do you dislike most about this product?
What I dislike about Basecamp is that you cannot apply for a project if you are not actively involved in one. Regardless of the project, you must apply for the access benefit. Early on, we grappled with defining internal rules for project conception and management. The feature set is extremely vast, which is fantastic for customisation, but it took us a long time to find a way that worked for our team. This is a good thing; it's not a terrible thing, but some recommendations or ideas may have aided us in getting started.
What recommendations would you give to someone considering this product?
It is likely to be the ideal answer for large businesses since it has the robust set of features that these businesses demand. Try it for yourself; the app now offers a free monthly version that can be downloaded. If you discover that it solves your problem, feel free to upgrade to the premium version. It greatly enhances our workflow and boosts organizational efficiency.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Giordano de Jesus G.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2023
Basecamp is all in one
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Our design and development firm uses Basecamp as our primary project management system and single source of information for all of our projects. It allows our remotely distributed teams to collaborate on projects and communicate with our clients. Our company relies on it to make our daily task list, share updates with the team, and monitor project status and progress.
What is your favorite aspect of this product?
Automatic updates and notifications: each user can control how and when they receive updates of various types, and automatic check-ins keep everyone up to date. Streamlined task management ensures that processes remain agile. Ease of use: User-friendly enough for less tech-savvy customers. User permissions control: We can manage what data clients can access, what data is internal, and assign access rights to different team members to different projects.
What do you dislike most about this product?
There is no Gantt chart-like view or a way to create dependencies or relationships between tasks and deadlines. Rigid structures are good for simplicity, but for some projects more flexibility is needed. While it is useful to create subgroups in lists, it would be better to tag tasks with attributes such as priority.
What recommendations would you give to someone considering this product?
Basecamp is a great tool for teams with different levels of technical knowledge, teams managing many different types of "agifall" and waterfall projects, and remotely distributed teams. It may be less useful for development teams with a tighter focus on agility than other more flexible software applications, such as Jira and Asana.
Pros
- Reliable
- Inspires Innovation
- Caring
- Respectful
Muneeb B.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
Efficient communication & management tool.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
This tool has really connected the peers of our organization with one another, It is a great tool for Formal/Informal communication.
What is your favorite aspect of this product?
A great tool to keeping track of different tasks & projects handy.
What do you dislike most about this product?
The mobile user interface really disappoints.
What recommendations would you give to someone considering this product?
Worth having this tool in a organisation.
Pros
- Continually Improving Product
- Effective Service
- Inspires Innovation
- Respectful