What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2022
Very intuitive and well thought out for teamwork.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Gabriel S.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2022
Ultimate project and task management tool
Likeliness to Recommend
What differentiates Basecamp from other similar products?
For BaseCamp fans, it is the ultimate tool since once someone starts using it, they will find all other applications to be completely useless due to its amazing functionality and capabilities. The platform as a whole, as well as all of its capabilities, are prepared and feature-complete for assisting in all projects.
What is your favorite aspect of this product?
Although I adore every function it offers like incorporated features, integrations, perfectly balanced workflow, and the project template it provides are some of my preferences. Its incredible customizability capabilities enable me to make any kind of changes to the template. There is also a choice for creating and saving project templates. Other options for project management, tracking progress, and planning are commendable.
What do you dislike most about this product?
There isn't anything particularly serious about BaseCamp that aggravates me to the point that I consider leaving it. Just the time it takes to load everything is annoying, but it happens when we are working on really huge projects that require a lot of resources to complete. Aside from that, an issue we encountered was the result of our own errors.
What recommendations would you give to someone considering this product?
BaseCamp is the most creative and straightforward method for product managers to free themselves from numerous administrative tasks and free up their time to concentrate on the important aspects of the project, such as the satisfactory implementation of workflow and the performance and productivity of the team. BaseCamp is the best option for anyone looking for cutting-edge software for agile planning and other project management tasks.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Inspires Innovation
Seth H.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Dec 2022
Easy to Use, Collaborative and Saves time!
Likeliness to Recommend
What differentiates Basecamp from other similar products?
I've looked at many Project Management Solutions. The goal for our organization was to get out of the terrible cycle of planning projects and events with long email threads. Basecamp proved to be the easiest for us to implement and use.
What is your favorite aspect of this product?
The App and simplicity. It's simple to add our staff to their specific projects. We also have a general HQ where we post important documents and info they need to know.
What do you dislike most about this product?
I wish there was a global view of all projects or at least I wish it looked a little better. I wish there were easier updates with tasks like "percentage complete."
What recommendations would you give to someone considering this product?
I love it. It is not as intimidating as SLACK and other project management solutions.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
