What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Eric H.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2022
Keeps projects and teams organized.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
We used to email our graphic artists with content requests before we had Basecamp. There was no means of knowing if they received the email, making it difficult to keep track of when or even if it was allocated. To communicate with the customer, we utilize Basecamp. Email inboxes are already overflowing with CRM communications, and internal corporate discussions show that utilizing Basecamp to track client deliveries is far more convenient than rummaging through an inbox.
What is your favorite aspect of this product?
I enjoy how you may create separate places for each project or establish many projects under one account. There's a lot of leeway, but components like the calendar, to-dos, and message board keep everyone on track. Basecamp is constantly improving its product to increase productivity. Their expanded roster will make a significant difference in project work as well as large campaigns. What I appreciate best is the option to write extensive remarks, attach photographs, and converse with colleagues and graphic designers in the comments.
What do you dislike most about this product?
I dislike that it sets a due date to a chart and I have no way of knowing whether or not the designer has begun working on it. I know that when the designer starts working on anything on Monday, they bookmark it.
What recommendations would you give to someone considering this product?
Basecamp is an excellent tool for keeping track of all your tasks, as well as providing thorough instructions and feedback. I've used various project management software before, but this one is considerably superior in terms of ease of use and clear project management cubes. This technique is highly recommended for any company: you may enable clients to access some lists/to-dos and reserve certain things for the internal staff exclusively.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Stephanie M.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Nov 2022
Very helpful in project management
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Using Basecamp has been really satisfying for me. I've used this software on numerous projects, and it's been indispensable. Amazingly, real-time communication has shown to be very useful. The incorporation of an app made it remarkable. Using Basecamp-compatible integration services, I can automate chores.
What is your favorite aspect of this product?
It has performed well when handling projects; in our situation, we have a number of projects that can be readily managed in very cheap pricing models. In contrast, if we were to use an other software, the costs would be prohibitive and the ui would be challenging to navigate.
What do you dislike most about this product?
While the new kanban tool is useful, it may benefit from being more tightly coupled with to-do lists, rather than using separate cards that aren't linked to a single list of tasks. In addition, Tracked offers a helpful tagging system that might be incorporated into the original version of Basecamp.
What recommendations would you give to someone considering this product?
In my business, I have been using Basecamp for over ten years, and I couldn't be happier with it. An all-inclusive platform with robust extensions in which we store all of the company's activities, from the management of projects to the dissemination of HR news, training, and policy.
Pros
- Effective Service
- Security Protects
- Helps Innovate
- Reliable
Rosly N.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
Excellent product
Likeliness to Recommend
What differentiates Basecamp from other similar products?
It has a trial version that helps one learn how to use the product
What is your favorite aspect of this product?
I love the budget management as it helps when budgeting for a project
What do you dislike most about this product?
I got no dislike for this product
What recommendations would you give to someone considering this product?
I recommend this product to professionals in the financial and project management industry for improved budgeting
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service