What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBasecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Basecamp.
87 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Mobile Access
Budget Management
Reporting
Time & Expense Tracking
Hierarchical Task Management
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Divyansh P.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2024
Comprehensive review on Basecamp
Likeliness to Recommend
What differentiates Basecamp from other similar products?
I would suggest to add enhanced communication features like in app video conferencing and threaded comments and reactions
What is your favorite aspect of this product?
For me the thing that differenciates basecamp from other similar product is that it's is all in one solution as it provides project management, file storage, team communication at one place.
What do you dislike most about this product?
The simplicity of basecamp is like double edged sword. As the simple interface make it easy to use it also lacks advanced features and some complex tools
What recommendations would you give to someone considering this product?
I would recommend basecamp as it is very easy to use and provides so many features but still it lacks some advanced features so choose according to your need
Pros
- Helps Innovate
- Performance Enhancing
- Efficient Service
- Respectful
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Easy to use and try it.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Junaid P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2024
User-Friendly Project Mngmnt with Room for Growth
Likeliness to Recommend
What differentiates Basecamp from other similar products?
It’s designed to be straightforward, making it easy for teams to stay organized and communicate without getting bogged down by a lot of extra features. If you’re looking for a tool that keeps things clean and simple, Basecamp stands out by focusing on what really matters: managing tasks, sharing files, and keeping everyone in the loop without a lot of fuss.
What is your favorite aspect of this product?
My favorite aspect of Basecamp is its simplicity. It strips away unnecessary complexity and provides a clean, straightforward interface that makes managing projects and collaborating with teams feel effortless. This focus on ease of use helps users stay organized and efficient without getting overwhelmed by too many features
What do you dislike most about this product?
What I dislike most about Basecamp is its limited feature set compared to some other project management tools. While its simplicity is a strength, it can also mean missing out on more advanced features like detailed reporting, time tracking, or complex project visualization. This can be a drawback for teams that need more robust functionality to manage their projects effectively
What recommendations would you give to someone considering this product?
If you value simplicity and ease of use, Basecamp is a great choice. However, if you need advanced features like detailed reporting or time tracking, consider exploring other tools or adding complementary apps.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Effective Service
Cons
- Less Friendly Negotiation