What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Alice W.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Manage daily life and increase productivity.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp enabled us to work together to achieve a goal. It enabled everyone of our divisions, from development to client relations to finance to marketing, to collaborate on a project in a single, centralized area, guaranteeing that nothing was neglected. Basecamp enables me to tailor the distribution of client data for certain tasks, making it simple to collect and collate data for massive projects. One of the challenges we had was maintaining strong communication with the customers we serve; as a work group, we are now more efficient.
What is your favorite aspect of this product?
It is simple to use and assists you in creating a sequence of jobs and assignments for team members to complete on time. The application is adaptable enough to allow for a variety of project management approaches. Our staff can operate on a daily basis with the basic and user-friendly graphical user interface without being bothered by the option of choosing a more structured approach. Basecamp assisted us in building a more structured work environment by allowing us to end up developing our own area full of good administration and keeping various items in one location, such as discussions, papers, and messages.
What do you dislike most about this product?
When a remark is altered, I receive an email notification, which is the first thing I dislike. I'm sure there are other ways to accomplish this, but I never know how to do it. Although the email link might be useful in some situations, it is typically difficult and requires more tweaking. Basecamp provides several customization possibilities, such as templates or restricting team member or platform variables per program. Still, for the most part, it's a fantastic tool.
What recommendations would you give to someone considering this product?
Try it for yourself: there is now a free monthly version of the app available for download. If you like it, you should absolutely consider purchasing the premium edition. Basecamp is highly recommended for firms that have a large number of clients or businesses since everything can be managed in one location, including emails, essential paperwork, and time objectives. It's fantastic to interact with several teams and inform everyone about the shared content.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Kyle M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Great for managing task's and keeping us on track
Likeliness to Recommend
What differentiates Basecamp from other similar products?
It has helped us to keep projects on track and organized so that it can respond quickly which is essential in public relations as compared to other products. It's also pocket friendly compared to other products.
What is your favorite aspect of this product?
It's friendly enough for less tech savvy clients. Great for internal communication between team members. I also like how it support video and images within task. It's very user friendly.
What do you dislike most about this product?
Team members do not show online. It also have tons of notification wish it were easier to customize.
What recommendations would you give to someone considering this product?
It's a great project management tool if you want to keep things simple.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Jose L.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Makes support in our team to manage projects
Likeliness to Recommend
What differentiates Basecamp from other similar products?
We decided to use Basecamp because of the need and problems we were having in performing tasks a group and sharing ideas with our clients without forgetting important information. Not only can we share ideas in a group but also have conversations in private.
What is your favorite aspect of this product?
The mobile app is great and makes it so we can use it wherever we are, but it is still customizable and we can configure the times we want to receive notifications. We can also store files quickly and securely.
What do you dislike most about this product?
We are definitely waiting for real time tracking of the tasks we are working on, this would allow us to be more attentive and not skip deadlines or generate unnecessary stress on delivery times in general.
What recommendations would you give to someone considering this product?
If you are looking for a great project management software without a doubt Basecamp will not disappoint you because it is a fundamental ally when it comes to working in a team and performing tasks that require the help and opinion of different members.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service