What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Rich W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Holistic and effective PM
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a fantastic as well as highly adjustable project management solution that offers us a place to structure and organize our complete brand, personal projects, or all company requirements. We can organize our tasks and manage projects using this tried-and-true system of planning that always delivers the best user experience.
What is your favorite aspect of this product?
Basecamp is not at all what we had thought it to be, it is a much more robust and complete PM solution. A whiteboard, a calendar, multiple projects run simultaneously, discussions, and much more are all at our fingertips. In fact, we have everything we need to properly plan and manage our projects. Data is freely shared among all relevant parties, which fosters creativity and interaction.
What do you dislike most about this product?
It can be challenging to manage when a task conversation deviates from the structural form that Basecamp was created for without the ability to thread comments, it is something they can add to make us work more freely. When attempting to focus on another crucial work, there are too many emails and notifications.
What recommendations would you give to someone considering this product?
Today, that process is made more difficult for organizations that need to establish more centralized control over projects, and for Businesses that need to maintain a constant aerial perspective of their branding. Only a reliable PM solution, such as Basecamp, which I highly suggest, can make that feasible.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Saves Time
Kara D.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Great product!
Likeliness to Recommend
What differentiates Basecamp from other similar products?
It is structured and easily adaptable!
What is your favorite aspect of this product?
Keeps everyone aware of what is going on.
What do you dislike most about this product?
Honestly, nothing. It does just what I need.
What recommendations would you give to someone considering this product?
It's great for organization and collaboration.
Pros
- Enables Productivity
- Caring
- Saves Time
- Appreciates Incumbent Status
Hannah A.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Oct 2022
Flexible tool for effective project management.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a fully developed application for project management. It's has an incredibly customizable architecture.It helps us to keep all communication among team members in one central place. It's aslo helps in documents management and we able to share important documents very well.
What is your favorite aspect of this product?
Team members can be able to communicate effectively about status of each project very well using this application. Easy to store and share documents. Highly customizable to fit into our projects need. Great and outstanding customer support team.
What do you dislike most about this product?
Haven't experienced any drawbacks when using this application. It works perfectly for us.
What recommendations would you give to someone considering this product?
Fairly affordable tool for project management. It's streamlines communication among team members. Easy to customize to fit into our projects needs. Very reliable customer support which is available anytime.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
