What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Earl W.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Functional task manager, perfect for projects.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is being used to help us simplify operations. It's ideal for building templates for routine tasks. It is advantageous to remove the guesswork from activities such as employee or client onboarding. The advantages of maintaining a more organized work environment and effective activity management have boosted the beneficial aspects of the service we provide. As a result, our ROI improves. Basecamp is in charge of their teamwork; we now utilize the site to communicate, make rapid choices, share information, and brainstorm project ideas. Everything has grown as a result of this fantastic platform.
What is your favorite aspect of this product?
We use the application to onboard new clients to our business, and it's excellent to be able to add team members and track their progress on projects. Administrators may check that tasks have been performed by receiving email alerts. Making templates allows you to easily and rapidly set up new projects, which we do frequently. I enjoy the calendar management function, which allows us to categorize nearby events and projects by days and view the daily work schedule. You may see job progress updates and see what work remains to be done.
What do you dislike most about this product?
The most frustrating feature of BaseCamp is that you cannot attach a user to a task in a template. This implies that you must add the user to your task when creating a project using a template. It's not necessarily a problem if you're working in a larger team with a few people who may potentially be allocated, but for a smaller team with the same person every time, it can be aggravating. It's also inconvenient because you can't arrange things on a timetable. It would be ideal to notify another team member to begin working on their project only after another assignment has been finished.
What recommendations would you give to someone considering this product?
Because it is a pretty simple task organizer, our team has found it to be a robust and trustworthy tool, and we have deployed it for the long haul. The only thing I'd recommend is that you create templates. It is the finest of Basecamp and will greatly simplify repeated operations.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Darlene l.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
Collaboration-and productivity-boosting tool
Likeliness to Recommend
What differentiates Basecamp from other similar products?
As a company, Basecamp is constantly innovating to improve productivity. A streamlined method of communicating with consumers throughout a project, a user-friendly interface, and the capacity to handle several users simultaneously. Its built-in chat features can save you the trouble of installing other programs. Chat and ping capabilities are a huge time saver compared to other project management systems.
What is your favorite aspect of this product?
Basecamp's adaptability in terms of integration is its greatest strength. It's easy to start with Basecamp and use its many powerful features. The variety of available templates and the ease with which I may work with other people are two of my favorite features. The package's email notifications and smartphone applications are also valuable additions. The system's structure makes it easy to find what I need and presents that data straightforwardly.
What do you dislike most about this product?
Priority levels for tasks can only be adjusted by their due dates. Unlike online Excel documents, Basecamp does not instantly update for each user, making it impossible to work with coworkers on the same page simultaneously. Though I'd want to import data from an Excel spreadsheet into Basecamp, doing so might corrupt the existing data on the platform.
What recommendations would you give to someone considering this product?
It is a comprehensive application that may help provide all necessary project management services and is hosted in the cloud. To organize and control the flow of a project's work, Basecamp is an excellent application. When it comes to sharing files and coordinating efforts, Basecamp is unparalleled. I will recommend this for project management.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service
Ellen G.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
A complete system for managing projects
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is different from other project management software in that it includes group chats, message boards, pings, and comments on tasks and cards. As a small work platform, Basecamp has a wide variety of tools for teamwork and communication. Basecamp's inbox management features are a huge plus to avoid getting buried by a mountain of irrelevant email threads.
What is your favorite aspect of this product?
I like that it's possible to create separate spaces for each project or to manage many projects from a single account. Basecamp's intuitive design was one of the main reasons I decided to join up for an account. The dashboard's ability to quickly provide an overview of relevant data is a significant plus. An online spreadsheet that several users may edit in real time is also helpful.
What do you dislike most about this product?
I haven't found anything significant that I don't like about it; it's great for helping me balance and prioritize my work across several projects and tasks. Users should be able to save their preferred settings for things like cell size and the sheet's homepage. If I have a lengthy list of things to accomplish, I risk neglecting more essential duties instead of the more tedious ones.
What recommendations would you give to someone considering this product?
Basecamp has an integrated calendar that users can connect with external calendars like Google Calendar and Outlook to better coordinate schedules. It helps keep tabs on projects and deliver concise reports of relevant data. Basecamp can be the simplest and most cost-effective choice for businesses with modest project management requirements.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing