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Basecamp Logo Award Winner Product Badge
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37signals

Basecamp

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Basecamp
9.0 /10

What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

Company Details


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Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

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Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative
1% Neutral
97% Positive

Pros

  • Effective Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

91

Document Management

88

Workflow Management

88

Resource Management

87

Dependency and Milestone Tracking

86

Planning and Scheduling

85

Budget Management

84

Mobile Access

84

Reporting

84

Hierarchical Task Management

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Quality of Features

88

Breadth of Features

87

Business Value Created

87

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

82

Basecamp Reviews

Mario P.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Raise your productivity

Likeliness to Recommend

8 /10

What differentiates Basecamp from other similar products?

Basecamp, in my opinion, is best suited for tiny teams and businesses seeking for something quick, simple, and reasonably priced. It works well for single freelancers or small teams. It can reduce the number of pointless emails, texts, meetings, and phone conversations, as well as increase the communication within your team's . It offers a central location for all shared tasks, discussions, and documents. Even novice users can understand parts of its features because it is simple to learn and utilize.

What is your favorite aspect of this product?

Simple and practical to use increases productivity by having everything arranged on a platform. You can pay close attention to seeing that your duties are completed, which makes you a valuable project partner. You can add reminders for upcoming dates or meetings to your personal agenda. The notifications you plan in your tasks can be integrated with your email and delivered to you.

What do you dislike most about this product?

Lacks Gantt chart Lacks mobile version Calender view

What recommendations would you give to someone considering this product?

Basecamp is a well-built program that offers ideal features and tools for countless tasks and events. Working with Basecamp gives you the opportunity to accomplish your tasks more quickly and with more effective methods of teamwork. Additionally, the autosave function is ideal because, like Google Suite, it instantly saves everything so you don't have to. Basecamp is the application for you if you require project management and want something that everyone will actually use.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Caring

Tori A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Organize your activity management and monitoring

Likeliness to Recommend

10 /10

What differentiates Basecamp from other similar products?

The software is chosen based on the effectiveness of its tools; it is comprehensive and contains everything required to monitor operations. With Basecamp, we have many advantages; we keep excellent track of our actions and pay attention to every last element of the procedure. The jobs are established in accordance with the software planning and management that is present in the main panel.

What is your favorite aspect of this product?

We collaborate with one another to work on projects using Basecamp, which helps to diversify activities and enhance team performance. I also continuously monitor procedures. It is simple to use, extremely customizable, and has excellent support.

What do you dislike most about this product?

I dislike that there are so few updates for such a long time; this leaves the software's synchronization and fluidity issues unresolved.

What recommendations would you give to someone considering this product?

I suggest Basecamp since it is incredibly simple to use and has many benefits for tracking even the most complicated activities or assignments. We all work together to constantly enhance the rules in order to advance the suggested goal.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Emil F.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Affordable and highly reliable PM platform.

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

We migrated to Basecamp years ago, and I've seen the effectiveness of handling client projects increase. We solve problems as a group through organizing, communicating, and accepting responsibility. It has significantly reduced email back-and-forth and paper trails. It also demonstrates to clients that we are excellent at project management since we are continually implementing it. We may have a large picture perspective of where our time is being spent or squandered using the activity progress view and optimize our workload for the day. When clients are aware of the state of the job, they are more likely to believe in its progress.

What is your favorite aspect of this product?

Basecamp has been an excellent project collaboration tool for teams. It provides a number of tools and features to aid in collaborating. Basecamp may also be linked with other applications and services to help teams collaborate more quickly and easily. We utilize to-do lists with dates and persons on a regular basis, and I adore them. I really enjoy the Basecamp mobile app, especially because I can upload a screenshot image and sketch on top of it before uploading.

What do you dislike most about this product?

Basecamp included time tracking in earlier versions, however it was removed in version 2. Basecamp chooses to focus on communication and task management, simply mentioning that they link with third-party time tracking services. But, other from extracting project names, the ones we merged with weren't really in sync with the Basecamp system. It would be nice to have the ability to track time spent on projects and tasks in one platform, as other platforms do.

What recommendations would you give to someone considering this product?

The best recommendation I can make is that you give this software a chance, they offer a few days of trial, I can suggest that in those days of trial you use a project in which you have had difficulties and run it in Basecamp to see if it is solved those difficulties with this software.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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