What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Matthew R.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Perfect for collaborating and managing projects.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is an excellent tool for coordinating communication among team members. Basecamp makes it simple for teams to stay on top of things by centralizing all conversations and files. It allows me and my team to handle various work streams, and team conversations keep projects on track and on top of progress. It also aids in the management of tasks allocated to the team and reduces the need for follow-ups/reminders because they are automated.
What is your favorite aspect of this product?
Working on projects may be challenging, especially when there are many moving elements. But, thankfully, we have Basecamp to help us keep track of everything. It's a fantastic tool for organizing all of the many components of our projects. Basecamp made it simple for our team to update and get notifications for each member. The user interface is extremely straightforward and intuitive, making it easy for teams to use the product and begin incorporating it into their workflow. Helps in change management, reduce meeting requirements by using live feedback and conversations at every project phase for any number of projects.
What do you dislike most about this product?
There were no notable drawbacks, despite the team's high learning curve, we were able to adjust our project organization to fit with the program. These modifications were not too tough. If I were to be picky, I'd say that chat communication for assignments occasionally leads in the funniest blunders due to human error.
What recommendations would you give to someone considering this product?
My best recommendation is to give it a try and give it a try, currently they offer a free trial for several days, use those days to see if it can be adapted to your needs.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Angela P.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Great software to manage projects.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp was quite helpful in the initial setup of a fantastic team's projects. It supplied us with a project management solution that met our basic requirements. It allowed us to do our tasks without having to worry about establishing project management. Instant chatting is still my favorite feature (although you would have to keep Basecamp open in a browser to receive those messages instantly). This arrangement assisted my team in focusing on high-priority activities and in keeping track of our production.
What is your favorite aspect of this product?
Basecamp is not a difficult tool to use or maintain, making it a versatile tool that can be tailored to any business. It significantly improves instant collaboration by allowing teams to communicate each other without having to wade through emails and by capturing such interactions. It also enabled us to create useful checklists of tasks to be completed, which a manager could review by looking at individual schedules.
What do you dislike most about this product?
When employing many Basecamp users simultaneously, managing microtasks might be challenging. This is due to the possibility that every user would approach the work differently, which may produce confusion and frustration. Basecamp, however, cannot further granulate jobs, therefore it is not very helpful for activities that require several teams to do various duties in order to accomplish them. There was some flexibility in the subtasks, but someone would have to write EVERY element of a task for several teams, and it rapidly got too onerous. For instance, a job in Basecamp can only be completed once.
What recommendations would you give to someone considering this product?
Basecamp will be particularly helpful for small teams working on straightforward tasks. The tool should only be used for the purpose for which it was designed. Basecamp is a fight as soon as you try to change it; it's not meant to work that way.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Daniel K.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Efficient PM and Communication Tool.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Because emailing was so unorganized and depressing, I need a location to interact with clients. We also required a location to save all of our to-do lists and files. Calendar synchronization is a typical cause of frustration for firms of all sizes, but it's especially challenging for remote employees. Users may use Basecamp's built-in calendar function to check who is available and when by syncing their Google and Outlook calendars. Users may also toggle jobs and due dates to obtain a complete view of what's coming up and when it's due. You may select to display different sorts of events, to-dos, and tasks linked with that project.
What is your favorite aspect of this product?
I enjoy organizing chores and lists for my clients. Through the site, communication is simple. I like how I can collaborate with clients by exchanging files. Because Basecamp is a remote work platform, it includes hundreds of collaboration features, including real-time communication tools that eliminate the need for third-party apps, other project management software limits communication to comments on cards or tasks, whereas Basecamp includes group chat, message boards, and pings. Message boards are used for large-scale communications such as announcements, concept pitches, and progress reports.
What do you dislike most about this product?
Other than modifying due dates, there is no mechanism for allocating priority levels to jobs. If one is not cautious, someone with a lengthy to-do list could find up focused on low-priority chores rather than high-priority tasks. Smaller projects and straightforward tasks typically don't have this issue because it's clear what's most crucial. For certain businesses, this might become an issue as they grow in size.
What recommendations would you give to someone considering this product?
Basecamp is a low cost option. It's worth considering because it keeps our projects organized, improves collaboration, and makes us much more efficient in our daily work.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity