What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Jeffrey T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Excellent for project management and teamwork
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a pretty user-friendly project management solution, in my opinion. Having it allows you to collaborate with a variety of various organizations, such as agencies, clients, and so on. With this project management software, you'll be able to keep track of them all. Additionally, you have the ability to store all of your chats using this application, which is a really valuable feature.
What is your favorite aspect of this product?
While dealing with a range of firms, Basecamp allowed us to connect with our clients in a single platform. This system made it simple to share information and keep track of the status of many projects.
What do you dislike most about this product?
There is no access to fundamental functionality like Gantt charts, time tracking, or subtasks, and there is no global visibility across different projects. Additional integrations are required to meet the needs of most project managers.
What recommendations would you give to someone considering this product?
Basecamp is the greatest tool for managing tasks and projects. An easy-to-use application. In terms of business and project management, it's a game-changer. This program allows us to gather all of the necessary information in an one location. We can also simply share photographs, movies, and documents with the rest of the team.
Pros
- Unique Features
- Efficient Service
- Saves Time
- Over Delivered
Melissa B.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jul 2022
Excellent for discussing projects among colleagues
Likeliness to Recommend
What differentiates Basecamp from other similar products?
The members of my team and I utilized Basecamp to keep tabs on ongoing endeavors and document our successes and failures. It also served as a central hub for internal and external communication and collaboration with a third-party vendor. With each topic, we may handpick its participants and incorporate relevant files and links.
What is your favorite aspect of this product?
Basecamp is an excellent project management and communication tool that will keep both internal and external stakeholders on target, and I would suggest it to most of my coworkers. However, Basecamp is not ideal for a conversation because to the high volume of emails that would be generated and the resulting risk of important facts being overlooked. Basecamp is great for discussing the overall picture of a project, tracking its development, and keeping everyone up to date.
What do you dislike most about this product?
You can't use the drag-and-drop method to choose and upload files. As far as I'm aware, anchor text isn't a configurable feature. When you input a link, the whole URL will be shown.
What recommendations would you give to someone considering this product?
Use Basecamp to have in-depth conversations about developing new features with remote and international teams. However, it is not a one-stop-shop for all your development needs. There must be a different system for creating user stories, assigning priorities, organizing them into sprints, and monitoring their quality assurance status across all environments. It's not the primary tool for creating products, but it may be helpful in addition to the main tool.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Security Protects
Francisco R.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
The best programs I have used for project tracking
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp alleviates the challenge of remembering when things need to be done and simplifies a to-do list. It is really beneficial to visualize what is going on in order to promote collaboration. Basecamp is used to manage all projects and to track changes. For example, if we want to propose an engineering change, we construct a template and submit it to stakeholders, who may examine it and agree or reject it. It automates most of the usage process, although some human fiddling is still required.
What is your favorite aspect of this product?
It's simple to add people to the project; simply provide their email address and Basecamp will do the rest. Basecamp can also handle change management: you can create a template that allows you to propose a change, alert stakeholders, and allow them to approve or reject the proposed change, Basecamp lets you manage the workflow of numerous projects and notifies you when tasks need to be completed. The dashboard is useful since it lets you see what you need to do in a day. You may divide your work into a shared workspace with team members and a personal workspace to keep track of what you need to complete.
What do you dislike most about this product?
It takes several hours of trawling through the Basecamp website, changing your inquiry in the hopes of finding an example or a step-by-step list on how to do what you want. Also, designing processes may bring you to a specific point but not to the desired end point. Basecamp will occasionally change my widgets without my consent. For example, I may have widgets I made for myself in my shared workspace, and Basecamp would move them to my personal workspace, but it wouldn't maintain the settings I made to utilize them. Similarly, even though I hadn't set it up, my team members' workspaces appeared.
What recommendations would you give to someone considering this product?
I'd suggest looking at what training Basecamp has to offer for your group. My organization did not accomplish this: it began with a single individual and spread internally nearly entirely through tribal knowledge. Before you allocate Basecamp to team members, consider how you want your workplace to appear, since a clean workspace is essential to ensure Basecamp runs well. To keep the system up to date, you'll also need to examine how efficient your crew is.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service