What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBasecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Basecamp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Gabriel F.
- Role: Sales Marketing
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Sep 2024
Coordination and productivity all in one space.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
This is where Basecamp shines, however, since its clear and simple structure is one of its main benefits. Because of the clean layout and simple navigation of the interface, it would not take any team member a long time to learn how to use the tool.
What is your favorite aspect of this product?
My favorite feature of Basecamp is the ability to create to-do list, assign it various members of the team, set due dates and track the progress of the working projects in one place. It has also helped in making improvements in the daily work we do hence enhancing efficiency.
What do you dislike most about this product?
But what I do not like a little is that the workload may be too much in the event that Basecamp’s elements are mishandled. It is rather desirable to add a few more options that would help to improve the prioritization of tasks.
What recommendations would you give to someone considering this product?
All in all, I would definitely recommend Basecamp for any team which requires efficient project management system. Despite the functionality, simplicity, and an emphasis on the organization this software has brought nothing but the positive change to our team.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Hegar M.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted Sep 2024
Intuitive and easy-to-use interface.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp focuses on simplicity and ease of use, rather than offering a wide range of complex functionality. Has a clear focus on team communication and collaboration, facilitating the coordination of tasks and projects.
What is your favorite aspect of this product?
Complete project management tools. Online file sharing and document editing capabilities. Integration with other popular applications. Allows real-time communication with the work team.
What do you dislike most about this product?
High price compared to other similar tools. Limitations on the number of projects that can be managed. Some advanced features may not be available on all plans.
What recommendations would you give to someone considering this product?
Familiarize yourself with all the functionalities offered by the platform to make the most of its benefits. Establish a clear structure for the organization of projects and tasks, to facilitate team collaboration. Use real-time communication tools to keep all team members informed and committed to project objectives.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Conor S.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
Easy to use and strong integrations available.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Easy to onboard and use. It has strong integrations and is also fairly priced.
What is your favorite aspect of this product?
Ease of onboarding and use throughout the team.
What do you dislike most about this product?
I don't have any to add at this time.
What recommendations would you give to someone considering this product?
If you are looking for something that is easy to set up and adopt with the team, I strongly suggest using Basecamp.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation