What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Ana V.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Customize, manage and create successful projects.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a good platform for creating dedicated projects, working on timelines, and having excellent communication through the platform, because it allows us to monitor, analyze, and manage each project carried out, which allows us to know each progress generated and keeps us up to date on each data, idea, and design. It is utilized as a substitute for working with our clients since its platform is user-friendly, easy to use, offers thorough information on the service and its applications, and saves us time with our clients.
What is your favorite aspect of this product?
Basecamp is an excellent tool for getting work teams on the same page; it allows them to monitor and view outstanding tasks, whether they are calendars, due dates, or files and it keeps them always up to speed with the jobs, projects and sales made, shared it may be used by any business that wants to manage a workgroup and it also features a very well constructed and user-friendly mobile app. You may construct a project that includes your customer, closing the communication gap. Another fantastic feature is the platform's built-in communication tool, which allows team members to communicate on the platform.
What do you dislike most about this product?
Customization isn't as good as it is on other platforms. Customization is a significant function provided by many large project management platforms, and because it is not provided here, you may need to support a few things that are readily done with that capability, their messaging board, which consumers use to communicate, has several issues because it is paid and does not enable them to submit messages swiftly, wasting their time and causing them trouble by not being able to transmit their messages properly, they should improve the dashboard and update it.
What recommendations would you give to someone considering this product?
This platform is a great place to manage your projects. Especially when discussing unlimited membership policies and very reasonable pricing plans. You can achieve the best results with dedicated projects and many other benefits. It's a great tool for building good relationships with your customers. That's because it allows your customers to help your project and see all the progress, design, reporting and management associated with the project, which is a genuine service. This will make our customers happy and confident.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Michael N.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Jul 2022
"Fantastic software with amazing features!"
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp accompanies many joint effort capacities, including continuous specialized instruments that dispose of the requirement for outsider applications, since it's a remote work stage. Other undertaking the executive’s programming limits correspondence to assignment or card remarks, yet Basecamp consolidates bunch visits, message sheets, and pings. Message sheets are for bigger scope correspondences like declarations, introducing thoughts, and sharing advancement refreshes, while Group talks are for easygoing inward discussion. Ping can likewise be utilized for one-on-one or little gathering talks.
What is your favorite aspect of this product?
Synchronizing schedules is a typical wellspring of rubbing for organizations, all things considered, yet it's particularly challenging for remote staff. Clients can adjust their Google Calendars and Outlook schedules with Basecamp's incorporated schedule instrument to know who's accessible and when. Clients can likewise turn on or off positions and due dates to get a full image of what's coming up and when they're expected. To gather your schedule down to the main occasions, tasks, and undertakings connected with a solitary venture, you can decide to show various kinds of occasions, tasks, and errands related to that task.
What do you dislike most about this product?
Basecamp is not quite as cooperative as I would like, it is challenging to work with colleagues on a similar sheet simultaneously and the framework doesn't refresh naturally for every client like online Excel reports I figure it would be great if there was a tab like Excel. I might want to have the option to reorder information from an Excel accounting sheet, yet bringing in it will destroy the information currently in Basecamp. It additionally improves the determination and designing of section and line capabilities.
What recommendations would you give to someone considering this product?
This is a cloud-based across-the-board program that might help convey all of the fundamental undertakings of the executive’s administration. I suggest getting a portion of the accessible preparation or working with somebody who has. We have a couple of in-house experts who have gone through different Basecamp preparing programs and have been immensely useful as we've used the stage in an ever-increasing number throughout recent years.
Pros
- Trustworthy
- Efficient Service
- Inspires Innovation
- Respectful
Khloe F. J.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2022
Organize the workflow and manage your projects.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp assisted us in determining how much time employees spent on their projects on average. I helped the employee assessment process by entering the formulae I devised to estimate projected time and time spent on the project. Increase team productivity and reaction time by utilizing dashboards and summary reporting options. We now have a very large and intricate project with crucial milestones and deadlines, several responsible teams, and multiple people inside each team that have personal duties to this project, and we couldn't manage it without Basecamp.
What is your favorite aspect of this product?
One of the most major advantages of utilizing Basecamp is knowing who is in charge of what tasks, as well as when tasks are due and their present state. It is a fantastic project management tool for organizations of any size, as well as a fantastic resource for project collaboration and responsibility management. It's fantastic to be able to manage all of your internal projects and simply monitor due dates. When I need to connect with clients and check their progress, I love being able to export to stand out.
What do you dislike most about this product?
I haven't found anything significant that I dislike about it; it's quite effective at combining my daily duties with larger projects we're working on and balancing/prioritizing my work as required. However, the website may occasionally crash, preventing users from logging on. It just lasts a few minutes, yet there may be significant moments that have an impact on our regular operations. I wish there was another software that could be incorporated into the system to automatically retrieve the monitors.
What recommendations would you give to someone considering this product?
This is an all-in-one cloud-based tool that may assist in the provision of all necessary project management services. Take the time to study all of Basecamp's features and operations. This software may be used in a variety of ways. It is feasible to accelerate your business by taking the time to properly configure and test it before going live. I propose taking some of the available courses or working with someone who does. We have several in-house professionals that have completed various Basecamp training sessions and have been really helpful as we have increased our use of the platform over the last few years.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity