What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Karoline S.
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2022
Friendly and effective project management platform
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a very simple and effective project management platform. Its simplicity makes it very easy to use and effective. We have been using it for years now and we never found ourselves being stuck at something because its amazing support center rescues us when in need. We are totally and completely satisfied, happy customers.
What is your favorite aspect of this product?
There are lots of benefits of using Basecamp and to name a few, the top of my list is its very reasonable pricing feature. They are easily affordable and come with free trials as well. Another amazing feature is its customization and integration with other platforms and applications.
What do you dislike most about this product?
The chat feature is one of my favorites but I found it somehow quite limited and I think it needs serious advancements and changes to make it even easier and fun. The same goes for time tracking and other similar features that are totally missing from this platform.
What recommendations would you give to someone considering this product?
What’s there to not like about it? It's a complete, simple, and the easiest project management platform that I have heard of, we are so glad we chose this one and now we look at it and thank god. It is a good investment for your company by all means.
Pros
- Inspires Innovation
- Caring
- Client Friendly Policies
- Fair
Dominique B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Well-designed software to manage projects and task
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp keeps you up to date with information about your team and your work goals. You can update multiple people without having to contact everyone directly. You can leave information that others can use for your task and vice versa. Keep track of your project schedule. Basecamp simplifies and automates most tracking. Another important factor was the standardization of the approval process. This is made possible by a multi-level approval system, ideal for queuing and then coordinating purchases or notifying a specific group of people.
What is your favorite aspect of this product?
By design, Basecamp is a good team management solution for everyday usage when compared to competing tools. It's simple to onboard new users and keep them informed of our team's activities. On the fly, we may create new goals and track old ones. On the Internet, all information is constantly updated. The ability to manage tasks, establish numerous projects, provide access to specific users and set authorization levels per user and run data graphs/reports using Basecamp. The ease of use and push alerts set this product apart from the competitors.
What do you dislike most about this product?
There aren't many things I don't like about Basecamp. Our first concern is system security and they need to do a better job of communicating with the consumer base via email blasts about how they are dealing with the issue. Other than that it's worked well for the things I've used it for, which is mostly standard communications and planning. I find that more complex projects may not be suitable for Basecamp, particularly creative projects with video and web design.
What recommendations would you give to someone considering this product?
If you need to connect several departments, manage tasks, and store household data, Basecamp is a wonderful option. I've used five other solutions, and let's just say they have a very strong marketing team, which is probably why they made the list of the top project management software options on the market. This answer, in my opinion, speaks for itself.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Lorenzo I.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Implementing tasks has become easier with Basecamp
Likeliness to Recommend
What differentiates Basecamp from other similar products?
It's a great project management tool for just any size company, as well as a great source for team collaboration and task management. Because we are continually searching for opportunities to strengthen the way we manage projects and communicate, getting access to every aspect of a project is become fundamental to our organization.
What is your favorite aspect of this product?
They've also introduced a document and upload directory structure, which enables users to upload documents quickly. You may also use text messaging to interact with your coworkers. I've never really had a difficulty with the program, as I've been happy with Basecamp for a few years.
What do you dislike most about this product?
We saw the importance of the low learning curve of the soft wear while communicating with our customers via the customer portal since they would not want to spend their precious time on such a thing. You can't link docs on Basecamp Update when you paste a link, such as a Google Doc or a Google Spreadsheet. Customers may have trouble recognizing that the update contains a link.
What recommendations would you give to someone considering this product?
The option to isolate departments out of their own basecamp is really welcomed, and also most things are adjustable. Every job is monitored and handled using the application, and our work times are kept against the other project via the API, which we can reflect on at any time for cost estimates.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features