What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBasecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Basecamp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Atul S.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Excellent Project Management Tool
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a very ease to use tool.
What is your favorite aspect of this product?
We can manage client task in to-do list and assign a due date.
What do you dislike most about this product?
Needs improvement in User Interface.
What recommendations would you give to someone considering this product?
Basecamp is very powerful client management tool. We can run basecamp easily in system and mobile. We can manage client task in to-do. We can develop, work, and keep track of everything.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Robert P.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2022
"Basecamp is a good value for the money."
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a less expensive program and that is how it differs from its competitors.
What is your favorite aspect of this product?
Everything about the user interface is laid out in a straightforward manner. After my initial use of the tool, it only took me a few hours to get the hang of it. Organize tasks and correspondence among members of your team in a single location. This tool is a great method to hold your team members accountable and keep track of their progress. Adding our customers to our basecamp projects allows us to keep them updated on the progress of their initiatives.
What do you dislike most about this product?
I'd want to be able to search across all of my projects and tasks in Basecamp. This would greatly enhance the ability to locate a certain comment or activity. If the template function could be improved to allow you to build to-do list templates and import them into certain projects, starting a new project would be the better option.
What recommendations would you give to someone considering this product?
Using Basecamp as a company-wide project management tool is a terrific idea. It's crucial to think about how Basecamp can benefit your firm and how to get it up and running straight away.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service
Matt L.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
I like the program, it's excellent.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a better option than other applications because of its low pricing and the many features it offers.
What is your favorite aspect of this product?
Software that's simple to use and lets you view the assignment, due date, attachments, and a description right on the screen. The Files & Upload folder structure has been created so that users may simply upload documents.
What do you dislike most about this product?
Because our customer couldn't see the Kanban board, he had no idea how things were progressing. As a result, we can't clearly see the many sorts of graphs and charts that are available.
What recommendations would you give to someone considering this product?
Anyone interested in the features of Basecamp has to keep an eye on the fact that they were designed to be basic and easy to use. There is a lot of overlap between the various project management software. Using this method is making a difference.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
