What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBasecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Basecamp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Herbert L.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Great for organizing and managing team projects.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Fixed quality control and production errors our quality team often missed deadlines due to communication issues, but it was improved by making sure everyone was on the same page. It also helped implement Basecamp's structured project data storage system and all the documentation related to project operations stored on the system for easy reference when needed. We have also improved the organization between teams as we work on building and executing projects. You've saved time by making it easy to manage and assign tasks, invite them to your project, and keep all your important documents and notes in your project.
What is your favorite aspect of this product?
Really easy to use, Basecamp has changed the way we set up and manage our projects. This greatly improves employee efficiency and saves time. Basecamp is a great project management application that many of our teams can use, how all activities are displayed in Gantt chart format. This allows the work team to perform the correct programming of all tasks, providing a work plan for the next few days.
What do you dislike most about this product?
The inability of Basecamp to upload new "versions" of files within a project is its most inconvenient aspect. Instead of just replacing an older file with a newer one, you must submit a whole new file. Basecamp is primarily intended for internal communication, therefore file sharing for client review or external contact is not currently a viable option. The expensive cost is a huge disadvantage, and a longer trial period would be perfect for truly evaluating the product.
What recommendations would you give to someone considering this product?
This is an excellent tool for improving communication and holding individuals accountable for completing deadlines and remembering critical dates. Basecamp is one of the top project document storage and job management platforms and solutions. Linking to Google Drive enables you to instantly maintain and update version control of the delivered file, something Basecamp presently does not support.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Valentin S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Exceptional tool for projects
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Thanks to this online collaboration platform, I can create better unified communications and manage projects and tasks no matter where I am, Basecamp allows you to save all your documents, share files through chat and store all your important information, using each function is very simple and easy, you can easily adapt to it.
What is your favorite aspect of this product?
Basecamp is one of the best software to manage projects and helps you to create a better planning and administration of your duties, through this tool you can create a better workflow, it has an excellent user interface that is very clean and intuitive, all its tools and features work perfectly, I have managed to create better planning without any inconvenience, Basecamp works as a completely flexible, efficient platform and allows you to increase productivity in all your work.
What do you dislike most about this product?
I have been implementing it and so far I have not disliked anything, it seems to me to be a very easy and simple software, it works excellently and allows you to create better collaboration with your entire work team and perform a better workflow, which increase productivity in your projects.
What recommendations would you give to someone considering this product?
I recommend it for all companies looking for better software to collaborate with their teams on tasks and projects, without the need for face-to-face meetings, through Basecamp they can create all projects and communicate through chat.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Julia Maria M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
The best tool for task and project management
Likeliness to Recommend
What differentiates Basecamp from other similar products?
You are not too overloaded. You can concentrate on the essentials: the project. The handling is very intuitive, even for beginners. But most importantly, it's easy to invite people to Basecamp who don't know the program. All colleagues quickly became familiar with it. Above all, commenting and discussing multimedia content or projects worked well.
What is your favorite aspect of this product?
Basecamp is intuitive to use. It provides a clear overview of all pending tasks that arise. Deadlines and e-mail notifications can be set for them. There is also the option to set roles and communicate as a team through Basecamp.
What do you dislike most about this product?
The clear dashboard is particularly useful for keeping track of projects and tasks. The intuitive operation also allows employees who are not familiar with the technology to use the tool. No experience with comparable tools is required.
What recommendations would you give to someone considering this product?
Basecamp makes it easy for me to work on various projects. It helps me meet deadlines. It allows me to work with internal colleagues, but also with our agency. For events or projects, it's the best solution that brings everything under one roof. As a team, we use it for event planning. We were able to summarize all important documents and proceed step by step. In addition, I always had an overview of what remained to be done and whether the other participants were doing their homework. All in all, the to-do lists are the best and the range of functions is sufficient for events with less than 500 people.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing