What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Don P.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted May 2022
Good reasons so many people use it
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Simple interface
What is your favorite aspect of this product?
Keeps our team coordinated.
What do you dislike most about this product?
While it has hotlists of things to do, we don't really use the scheduling functions as they don't work how we want them to.
What recommendations would you give to someone considering this product?
Add budgeting and time tracking functions
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Caring
Bibiana M.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2022
Well-designed project and task management software
Likeliness to Recommend
What differentiates Basecamp from other similar products?
The program has many features, it is easy to use.
What is your favorite aspect of this product?
Task management, project creation, user access control and individual user permission levels are some of my favorite aspects of Basecamp, as are the data visualizations and reports it creates. The product's automated notifications and user-friendly design make it stand out from the rest of the pack.
What do you dislike most about this product?
I'd also want to see Paperform support and additional connections. You'll also get information on how to customize Basecamp's logic so that you may make better use of it than I do. Security issues have not been adequately addressed by the firm. Communication with their clients through mass email is needed to explain how they are dealing with the issue. "Security is our top priority."
What recommendations would you give to someone considering this product?
With Basecamp, you can bring together departments, manage projects, and keep track of household data. Since I've used five different project management software systems, my experience with their marketing staff is probably the reason they made the list of the best. Using this method, I can say with certainty that it is the best option available.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Saves Time
Mark M.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
"Great for teamwork and project management."
Likeliness to Recommend
What differentiates Basecamp from other similar products?
it differs in the large number of features that the program has.
What is your favorite aspect of this product?
Due to its straightforward design, Basecamp is an excellent team communication tool. It gives the necessary tools for a successful collaboration. Allowing for project-specific employment scheduling and document organization reduces administrative burdens while increasing efficiency. My team members are able to communicate better and remain on the same page thanks to Basecamp. The option to add our employees and customers is one of my favorite features of Basecamp. When we want to hold internal discussions, we can easily set them up in Basecamp.
What do you dislike most about this product?
I'd want to see the ability to open PDF files from inside Basecamp enabled. Once a document is submitted to Basecamp, I like to see it on the site rather than download it to my computer. Now, the additional processes are inefficient, and I'd want to see more specialized templated solutions. Not only the one-liners, but the "To-Do List" as a whole may be better managed. It's also a place where we can keep tabs on and have discussions about open positions.
What recommendations would you give to someone considering this product?
Basecamp is a good alternative to email threads when it comes to organizing your discussions. It will help you plan your work and presentations more successfully. Assigning a professional project manager to set up projects in Basecamp would help the process go more quickly.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Saves Time