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Basecamp Logo Award Winner Product Badge
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37signals

Basecamp

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Basecamp
9.0 /10

What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

Company Details


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Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

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Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative
1% Neutral
97% Positive

Pros

  • Effective Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

91

Document Management

88

Workflow Management

88

Resource Management

87

Dependency and Milestone Tracking

86

Planning and Scheduling

85

Budget Management

84

Mobile Access

84

Reporting

84

Hierarchical Task Management

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Quality of Features

88

Breadth of Features

87

Business Value Created

87

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

82

Basecamp Reviews

Kinley G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Make projects and task management effortless

Likeliness to Recommend

8 /10

What differentiates Basecamp from other similar products?

A relatively good software for projects and daily tasks management is a necessary for today’s business and the workplace I worked at realized it and choose Basecamp for this need. We are delighted with it and we love how effortless our work routines have becomes with this great addition to our team.

What is your favorite aspect of this product?

A great platform for work tasks management, you can have to-do lists, text files, messaging across this platform for ease of communication with team members. The mobile app cuts down the half issues and we are so in pleasure with their customization and integration with other apps, that too with free of cost.

What do you dislike most about this product?

This is such an advance platform and communication is already great, it is not much of a negative point here but a voice note or voice message feature addition would be much appreciated because it is needed to clarify somethings that are complicated and needs explanation.

What recommendations would you give to someone considering this product?

It has equipped with almost all features and it is getting better day by day. We can rely on it and it sort our schedules with such an easy. Integration with other apps is also quite easy and there are a number of pricing plans to choose according to your company or team needs.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Andrea A.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A Potent Project Portfolio Management Tool

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

It is user – friendly. Mostly, small businesses use Basecamp. It provides convenient way to operate and work. It allows user to have mobile access.

What is your favorite aspect of this product?

It provides internal communication between team members which is a great benefit. It allows you to manage timeline and manage the projects. It supports video and images within the projects and tasks. It is efficient in managing the work.

What do you dislike most about this product?

There is no gantt type view provided in this software. Basecamp does not have MS office integration which is a disadvantage for the teams. Viewing of projects is limited.

What recommendations would you give to someone considering this product?

Basecamp can improve its features. It should lower its price so that larger audience would be able to reach it. It should enhance its scale. It should consume less time to process.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Inspires Innovation

Lindsy A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

All-in-one project management tool

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

Basecamp is a monitor project management achieving aims and objectives by Chicago-based programs and software dedicated in 2004. The Ruby on Rails basis was derived from the Basecamp project. Basecamp's construction project tactics include to-do lists, wiki-style browser text files, milestone categorization, file transfers, time monitoring and a schedule, and eventually a messaging queue. Mobile device accessibility is possible. It's worth noting that it provides for a unlimited number of users. It also integrates with 37signals' Campfire product, which extends the basic platform's group messaging capabilities.

What is your favorite aspect of this product?

I. Task management that is simplified guarantees that the process remains streamlined. II. Internal collaboration on product features among team members. III. Driver keep everyone up to date and each user selects when and where they acquire various types of updates. IV. A management system that is simplified assures that the process remains streamlined.

What do you dislike most about this product?

I. Between pings, add team members so they can join this very same conversation. II. There is no way to build dependencies or links amongst tasks and deadlines using a Gantt chart or any other method.

What recommendations would you give to someone considering this product?

Basecamp is highly recommended due to create distinct projects with varying levels of access to each. All content once per topic is kept together on a discussion/message board. There are numerous add-ons available to increase its capabilities.

Pros

  • Trustworthy
  • Saves Time
  • Client's Interest First
  • Helps Innovate

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