What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Justin H.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Easy to collaborate across large teams
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp maintains an incredibly simple user interface, so we found that users all across our teams could essentially jump right in and be collaborating from the start on relatively complex projects. Other PM tools might allow you to do more, but it's hard to put a price on the simplicity that brings more collaborators to the table.
What is your favorite aspect of this product?
Basecamp's ethos as a company is admirable (particularly as it relates to managing productivity), but the community orientation and simple modes of communication are what have won me over as time has gone on. Task creation, assignment, and collaboration are very easy to achieve. It also essentially helped us eliminate in-office email which was a massive win for productivity.
What do you dislike most about this product?
The simple UI that really is a strength leaves me desiring a bit more functionality compared to other tools. I'm not sure this is something they could do without doing harm to the simplicity that has made them so effective and popular, but as a power user in project and task management, i find it lacking at times.
What recommendations would you give to someone considering this product?
If your team regularly needs to communicate and collaborate - particularly if you are looking for a better solution internally than email, basecamp is probably the best tool out there. Other tools may provide increased functionality in particular use cases, but basecamp for me provides the best one-stop-shop approach at the team level.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Jeniriana R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Basecamp: Remote work made easy
Likeliness to Recommend
What differentiates Basecamp from other similar products?
This tool has been a great help for our company and to be able to control the activities and progress of the tasks of our employees remotely. It is very easy to use, because we simply add the activities to be performed by our employees and the delivery time and they will report daily their progress and completion of the task, so we can know when I finish the assigned activity or if there is any delay.
What is your favorite aspect of this product?
It really makes remote work much easier. The option of placing a responsible for each task or activity, makes the team work hard to accomplish the tasks in the planned time. Work meetings are becoming less and less necessary, because in Basecamp we place the activities to be done, comments and suggestions and we can even attach files. We can also add in the to-do activity, the client, so he can see the progress of his work.
What do you dislike most about this product?
Some of the customers do not adapt to the platform, because it is not very intuitive, which can generate a little delay in the activity, especially if the customer leaves messages in the wrong activities, which makes everyone must search activity by activity, the message left by the customer and redirect it to the correct task, to keep order. This tool only works online, so if at any time you do not have internet, you can not move forward with the tasks.
What recommendations would you give to someone considering this product?
It is a very useful tool for remote team projects, which also allows us to add the client so that he can see the progress of his order without any problems. It is allowing the work to flow more easily, which benefits the company and its delivery times.
Pros
- Trustworthy
- Unique Features
- Inspires Innovation
- Caring
Daniella F.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Let’s set up to work remotely!
Likeliness to Recommend
What differentiates Basecamp from other similar products?
It is really easy to use software; with control of user permission it allows to manage our clients with the accessibility to see and control our data with our team members working simultaneously. It shows the notification of latest updates and keep admin update with every task performed with real time check-ins.
What is your favorite aspect of this product?
Internal communication availability is highly praise able feature of this software, which helps in simplifying the task to ensure the smooth process and make the working process streamlined. It provides the proper timeline to our sub-tasks to help us deliver the work on time and keep the proper tracks and evidences of requirements given to us by client.
What do you dislike most about this product?
It does not offer to tag the member of team who should be responsible for changes and should also have priority level attribute. Sometimes its rigid structure makes the project more complex by not providing dependencies and relationships between the tasks.
What recommendations would you give to someone considering this product?
It is a real time communication mean for team members, keep us all on same page by giving us ease to share files, reviews, calendaring and a chance to work on priority tasks and actionable items.
Pros
- Enables Productivity
- Inspires Innovation
- Client Friendly Policies
- Acts with Integrity