What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBasecamp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Basecamp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Muhammed K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
Best Project Management Tool!
Likeliness to Recommend
What differentiates Basecamp from other similar products?
In our organisation, there are multiple clients. We have created project on for each client on basecamp. All the employees who are a part of that project are added in that particular basecamp project. By using basecamp, team members are able to track activites of each and every member. This has helped in smooth project functioning. We are able to upload project files which are accessed by team members.
What is your favorite aspect of this product?
The best thing i like about basecamp is the activity panel. The activity panel shows activities performed by the project members under every project. It shows a timeline of activites from old to latest along with date, time, username, message, file name and attachments. It helps me to understand project flow and what work has been completed and what is remaining. Review collected by and hosted on G2.com.
What do you dislike most about this product?
All the features provided by basecamp are useful. Hence i did not find anything that needs to be disliked.
What recommendations would you give to someone considering this product?
It is easy to make an assignment and share it with your team.
Pros
- Effective Service
- Inspires Innovation
- Client Friendly Policies
- Fair
Joseph S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Better Project Management Tools Out There
Likeliness to Recommend
What differentiates Basecamp from other similar products?
I couldn't find anything that set Basecamp apart from its competitors. This is why we switched to another product at my company.
What is your favorite aspect of this product?
I like that's it was fairly simple to use for small and inexperienced teams. The layout makes it simple to use because everything you need is on the main page. It is lacking some major features I would like to see in future updates if I were to use it again.
What do you dislike most about this product?
There were way too many notifications being sent out by default that took me some time to figure out how to turn off. The pricing options are a bit all over the place and confusing. They need to add more advanced reporting and time tracking capabilities.
What recommendations would you give to someone considering this product?
Explore other project management tools before making a firm commitment to Basecamp. I believe there are better tools out there.
Pros
- Trustworthy
- Transparent
- Includes Product Enhancements
- Appreciates Incumbent Status
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Vadym B.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Dec 2021
Collaboration is the key element
Likeliness to Recommend
What differentiates Basecamp from other similar products?
The software helps us work as a team; we understand that we must communicate with all members of the same project to complete it quickly. We can speak at an incredible speed, so attention and success are assured with this software. Basecamp is extraordinary.
What is your favorite aspect of this product?
The big difference for my colleagues and me is that I use Basecamp for anything, not only for teamwork, I also use it to set up my skills and get a unique control of task processes. Basecamp is the only viable and effective way to achieve an efficient workflow.
What do you dislike most about this product?
I don't particularly appreciate that they are sloppy with updates; it's usually not their strong point.
What recommendations would you give to someone considering this product?
We recommend it because it has implemented a solid, effective management mechanism; basically, it has been the most successful application in the whole world of project managers and team management. It is very productive; you will like it.
Pros
- Continually Improving Product
- Unique Features
- Inspires Innovation
- Caring
