Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Basecamp Logo Award Winner Product Badge
Basecamp Logo Award Winner Product Badge
37signals

Basecamp

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Basecamp
9.0 /10

What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

Filter By

Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative
1% Neutral
97% Positive

Pros

  • Effective Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

91

Document Management

88

Workflow Management

88

Resource Management

87

Dependency and Milestone Tracking

86

Planning and Scheduling

85

Budget Management

84

Mobile Access

84

Reporting

84

Hierarchical Task Management

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Quality of Features

88

Breadth of Features

87

Business Value Created

87

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

82

Basecamp Reviews

Josh M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

extraordinary work tool.

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

Basecamp helps me monitor the status of the company, helps me carry out tasks and distribute them to the person concerned, and I also comply with setting the deadlines for each errand independently. In addition, it has facilitated communication directly with my group.

What is your favorite aspect of this product?

Basecamp has fast and timely updates. an exceptional, Ability to work as a team on projects. A gigantic goal and time tracker allows you to be able to divide all your jobs into isolated activities, of course, each job is coordinated. Headquarters is an exceptionally easy to use arrangement that empowers and enables your group to work together and accomplish more. The straightforwardness of the arrangement and perceivability it offers to ones work helps keep everybody responsible and on target.

What do you dislike most about this product?

I have nothing to despise about this project manager. I have been using it since 2020 and currently it is perhaps the best tool that I have implemented for myself.

What recommendations would you give to someone considering this product?

basecamp is now really simple and creating a record, submitting, performing a task is very easy and allows you to welcome your group and start examining your projects through this software.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Elieska B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Perfect for creating your tasks

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

with Basecamp create tasks and online collaborations with all executives. You can carry out projects regardless of the time, I can assign tasks and projects to my work team regardless of where each one is.

What is your favorite aspect of this product?

Given the adaptability of the program, I have had the option of consolidating numerous spaces from my usual work. Basecamp has become a characteristic partner for shared tasks that I carry out with my work team. The head office makes working with other people a breeze. The portable application is easy to use and the web-based interface is clear. Adding multiple internal and external people is straightforward and allows you to view accomplishments from different points of view. my team has come a long way with Basecamp. From organizing customer transport to internal upgrades, our group uses Basecamp both internally and openly.

What do you dislike most about this product?

the portable app is awesome and cool. Through Basecamp, scheduling tasks and projects is excellent, I have not been upset at all while using this platform, it is an extremely useful tool, it has an exceptional Scheduling for tasks and business cooperation.

What recommendations would you give to someone considering this product?

I recommend it because it has an exceptional Programming for your projects and group collaborations. Basecamp helps you have an excellent experience using this tool. basecamp is Amazing and has excellent plans, from the beginning, this software has a lot to contribute.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

malene f.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Terrific for estimation of time & expense on task

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

It's very amazing app for team collaboration. Ultimate for it's awesomeness with project planning. Terrific to assign task. Excellent with expense tracking.

What is your favorite aspect of this product?

It's an ultimate app for task prioritization. Excellent to assign task to fellow team members. Excellent with time estimation on project. Great for document collaboration.

What do you dislike most about this product?

Great software with project planning and team collaboration.

What recommendations would you give to someone considering this product?

Terrific app for instant messaging for instant feedback. Excellent with estimation of time and expenses on project. Great with workflow management

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Basecamp Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019