What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Isis E.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Exceptional project tool
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Thanks to this online collaboration platform, I can create better unified communications and manage projects and tasks no matter where I am, Basecamp allows you to save all your documents, share files through a chat and store all your important information, using each function is very simple and easy, you can easily adapt to it.
What is your favorite aspect of this product?
Basecamp is one of the best software to manage projects and helps you create better planning and administration of your duties, through this tool you can create a better workflow, it has an excellent user interface, very clean and intuitive, all Its tools and features work perfectly, I have managed to create a better planning without any inconvenience in between, Basecamp works as a completely flexible, efficient platform and allows you to increase productivity in all your work.
What do you dislike most about this product?
I have been implementing it and so far I have not disliked anything, it seems to me a very easy and simple software, it works excellently and allows you to create a better collaboration with your entire work team and perform a better workflow, which increase productivity in your projects.
What recommendations would you give to someone considering this product?
I recommend it for all companies looking for better software to collaborate with their teams on tasks and projects, without the need for face-to-face meetings, through Basecamp they can create all projects and communicate through a chat.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Nazaret U.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2021
Create better collaborations through Basecamp
Likeliness to Recommend
What differentiates Basecamp from other similar products?
I have managed to create projects in a more fluid way, Basecamp is very easy to use and flexible since you can use it from anywhere, it has allowed me to create a better organization and increase efficiency in my entire work team, carry out projects in a more productive way and exchange ideas.
What is your favorite aspect of this product?
Basecamp is an excellent work tool, with which you can create online collaborations with your entire team, through this software you can create projects in a simplified way to better organize and manage your projects, Basecamp has a user interface Very clean and robust, this tool is ideal to carry out your projects regardless of the distance, it has exceptional integrations and essential functions to achieve a better handling in your work and it has an excellent free version.
What do you dislike most about this product?
I have not found anything that I dislike about this work tool, it has worked correctly and the user interface is amazing, it has exceptional functions and features that are ideal for creating a better workflow.
What recommendations would you give to someone considering this product?
For all the companies that want to better manage their projects, keep track of them and create a better organization to maintain productivity and performance in their work.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Maggie M.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2021
Great layout but terrible integrations & reporting
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is probably one of the easiest to learn/teach platforms for Task Management and uses a fun, whimsical environment that is clean and easy to follow.
What is your favorite aspect of this product?
The ease of use and therefor ease of teaching the platform to others. Literally a child could use this product.
What do you dislike most about this product?
The lack of integrations! We could not report on the work we were doing in Basecamp without purchasing third party software, and we could not get projects to connect with each other as is often required in the work we do. All projects were siloed.
What recommendations would you give to someone considering this product?
Look around, there are many other products that can do what Basecamp does but also offer you the additional features you need to not feel like your work is all "stuck" inside Basecamp only.
Pros
- Friendly Negotiation
- Caring
- Altruistic
- Reliable
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Productive