What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Super fabulous with automation of business process
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Luccas B.
- Role: C-Level
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2021
Easy to use, have client join you in the project
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Maybe that it contains everything you need in one place.
What is your favorite aspect of this product?
That it's all in one place, helps you get stuff done easier.
What do you dislike most about this product?
The price, although they claim it's less expensive than adding a bunch of other softwares together, not always you use all the features.
What recommendations would you give to someone considering this product?
Try it for a month and see if it helps your team. If it does, then go for it, usually the value you get from these is a lot more than you pay for it.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Inspires Innovation
Jose Daniel P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
For SMEs, this is the ideal management tool.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Entrepreneurs, freelancers, small businesses, and groups within larger enterprises will benefit from Basecamp. TeamWork, on the other hand, is great for businesses with multiple projects to manage or that have trouble coordinating their teams and projects.
What is your favorite aspect of this product?
The option to build workgroups for the many teams on which I am a member is a fantastic tool. I admire your ability to interact with team members effectively and consistently. The activity log allows you to see all of the interactions and work that has been assigned, worked on, and completed at a glance. When it comes to efficiently working and communicating with your team, this tool is invaluable.
What do you dislike most about this product?
There isn't much I don't like, but if I could make the "To Do" element more functional in terms of updating jobs on a % basis or even having checkpoints inside a single work, that would be fantastic. That would be a good thing to have.
What recommendations would you give to someone considering this product?
I would strongly advise people who are thinking about streamlining their work to do so. If you have a group of people who work on a range of projects on a regular basis but need to collaborate, this is a fantastic platform for you.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
