What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Brice T.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
One of the best project management software tools
Likeliness to Recommend
What differentiates Basecamp from other similar products?
One of the best features of Basecamp is the ability to use collaborative text documents, which are basically virtual legal notepads where coworkers can share ideas, sketch project outlines, and more. Users also have access to personal and project-based calendars.
What is your favorite aspect of this product?
From message boards to to-dos and document management to file storage, it has everything available in one place and I love it.
What do you dislike most about this product?
Basecamp is very good, adapts to small and medium-sized companies and offers enough functionality to manage projects successfully.
What recommendations would you give to someone considering this product?
In Basecamp you can upload and work on documents in the application, use chats for project discussions, post announcements in public forums, make checklists to monitor project development, and much, much more.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nicholas M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
simple task management software
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp and Smartsheet are good at managing tasks, and both help streamline communication between offices. However, the similarities seem to end there. Where Basecamp is simple and clean, Smartsheet is complex. Basecamp is accessible and easy to learn, while Smartsheet requires intelligence, training, and some analytical skills.
What is your favorite aspect of this product?
Basecamp is based on the fact that it is easy to use, accessible and intuitive. It is project management software in its purest form: easy task tracking features enhanced by email integration and file sharing. Basecamp is designed to reduce the effort and eliminate the hassles of everyday tasks, but it's not just the design that makes this software so easy to use. There are a million little extra touches that promote efficiency, like automatic saving, customizable notifications, and the ability to drag and drop tasks and files.
What do you dislike most about this product?
Basecamp is amazing, it has taken the time to create dedicated mobile apps for iOS and Android devices that allow it to function even when you are out of the office.
What recommendations would you give to someone considering this product?
Basecamp has a limited number of functions, although they are all well designed and very practical.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ikki P.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2021
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
