What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
Up
1
Since last award
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 94%
- Service Experience:
- 98%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Reliable
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Planning and Scheduling
Dependency and Milestone Tracking
Mobile Access
Budget Management
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Kayla M.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Sep 2021
Intuitive & useful!
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp relates the worlds of document sharing & collaboration and communication in one place.
What is your favorite aspect of this product?
It allows for easier contact between employees (the campfire) and a space where we can discuss together, at a distance.
What do you dislike most about this product?
It can be tricky to get notifications to work properly, and by default you receive ALL the notifications.
What recommendations would you give to someone considering this product?
Check your notifications settings, but use the site to your advantage ! Communicate!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jose Daniel P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
For SMEs, this is the ideal management tool.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Entrepreneurs, freelancers, small businesses, and groups within larger enterprises will benefit from Basecamp. TeamWork, on the other hand, is great for businesses with multiple projects to manage or that have trouble coordinating their teams and projects.
What is your favorite aspect of this product?
The option to build workgroups for the many teams on which I am a member is a fantastic tool. I admire your ability to interact with team members effectively and consistently. The activity log allows you to see all of the interactions and work that has been assigned, worked on, and completed at a glance. When it comes to efficiently working and communicating with your team, this tool is invaluable.
What do you dislike most about this product?
There isn't much I don't like, but if I could make the "To Do" element more functional in terms of updating jobs on a % basis or even having checkpoints inside a single work, that would be fantastic. That would be a good thing to have.
What recommendations would you give to someone considering this product?
I would strongly advise people who are thinking about streamlining their work to do so. If you have a group of people who work on a range of projects on a regular basis but need to collaborate, this is a fantastic platform for you.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
wenna c.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2021
Exquisite with project planning and budgeting.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Exquisite software with task assignment and prioritization. Reliable with time tracking and expense management. Great with team collaboration through live chats. Reliable with workflow management.
What is your favorite aspect of this product?
Great software with team collaboration and file sharing. Reliable with timesheet management. Efficient with project planning and budgeting. Intuitive user interface.
What do you dislike most about this product?
Great software with expense management and time tracking.
What recommendations would you give to someone considering this product?
Very effective with team collaboration and file sharing. Intuitive user interface. Reliable with task management and project budgeting
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
