Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Basecamp Logo Award Winner Product Badge
Basecamp Logo Award Winner Product Badge
37signals

Basecamp

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Basecamp
9.0 /10

What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

Filter By

Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative
1% Neutral
97% Positive

Pros

  • Effective Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

91

Document Management

88

Workflow Management

88

Resource Management

87

Dependency and Milestone Tracking

86

Planning and Scheduling

85

Budget Management

84

Mobile Access

84

Reporting

84

Hierarchical Task Management

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Quality of Features

88

Breadth of Features

87

Business Value Created

87

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

82

Basecamp Reviews

Jeremy B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Collaborative work.

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

Basecamp is noted for its excellent built-in collaboration options and tools, such as group chat, message boards, and team schedules.

What is your favorite aspect of this product?

I like Basecamp is great for the to-do list allows you to organize tasks with simple to-do lists, also use this part of the panel to set due dates and assign tasks to one or more people, with the option to add comments to tasks and lists, attach notes and files to tasks, to automatically track overdue tasks, in to-do lists you have a unique way to track progress, called hill charts.

What do you dislike most about this product?

For Basecamp I have no major objections that hinder the work I do.

What recommendations would you give to someone considering this product?

I recommend Basecamp for managing tasks and deadlines, communicating with each other, uploading files to share and collaborating on work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Donald B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Ideal for remote work environments

Likeliness to Recommend

8 /10

What differentiates Basecamp from other similar products?

Comparing it with Slack, Basecamp is the best, its accessibility is wide from any operating system I can access it. Best of all, it promotes task tracking, tagging, and collaboration with colleagues.

What is your favorite aspect of this product?

I really like Basecamp because it helps me to know all the main objectives of each project related to my work, it helps others to interact freely without having to physically gather my colleagues

What do you dislike most about this product?

The user interface is not the most intuitive I have seen

What recommendations would you give to someone considering this product?

Basecamp is a perfect way to share knowledge and work on new projects, inside or outside the organization.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Devdan A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Constant monitoring of all projects.

Likeliness to Recommend

8 /10

What differentiates Basecamp from other similar products?

We currently use Basecamp in our Sales sector because it allows us to obtain a better visualization of the planning of all the projects we have in mind to improve and increase sales in our company. I believe that Basecamp makes its difference compared to other platforms by being more organized with respect to its user panel, which is capable of offering a broad view to monitor the progress of each project that is being carried out and for what date it is scheduled.

What is your favorite aspect of this product?

One of the characteristics that most attracts attention in a positive way about Basecamp is that it works in real time with respect to all the projects that are being carried out, it is able to show an instant progress of each project, each edition of the project and each progress you make will be reflected immediately. This allows all my colleagues to keep abreast of all the projects we carry out, instantly.

What do you dislike most about this product?

I believe that one of the aspects that should improve Basecamp is its application for mobile phones. The application works very well, because it allows the creation of projects similar to that obtained through its version for computers, however, the information of the projects is not updated in real time, which causes the visualization of the progress of a project , from the phone, take longer.

What recommendations would you give to someone considering this product?

I would recommend this platform for any area of ​​a company, since it is capable of creating a work structure which helps projects to be completed in less time, with the collaboration of colleagues and also allows better control of the projects. projects in general. Basecamp works in real time, and helps to have a constant monitoring of projects.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Basecamp Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019