What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Jeremy B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Collaborative work.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is noted for its excellent built-in collaboration options and tools, such as group chat, message boards, and team schedules.
What is your favorite aspect of this product?
I like Basecamp is great for the to-do list allows you to organize tasks with simple to-do lists, also use this part of the panel to set due dates and assign tasks to one or more people, with the option to add comments to tasks and lists, attach notes and files to tasks, to automatically track overdue tasks, in to-do lists you have a unique way to track progress, called hill charts.
What do you dislike most about this product?
For Basecamp I have no major objections that hinder the work I do.
What recommendations would you give to someone considering this product?
I recommend Basecamp for managing tasks and deadlines, communicating with each other, uploading files to share and collaborating on work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Donald B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Ideal for remote work environments
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Comparing it with Slack, Basecamp is the best, its accessibility is wide from any operating system I can access it. Best of all, it promotes task tracking, tagging, and collaboration with colleagues.
What is your favorite aspect of this product?
I really like Basecamp because it helps me to know all the main objectives of each project related to my work, it helps others to interact freely without having to physically gather my colleagues
What do you dislike most about this product?
The user interface is not the most intuitive I have seen
What recommendations would you give to someone considering this product?
Basecamp is a perfect way to share knowledge and work on new projects, inside or outside the organization.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Devdan A.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2020
Constant monitoring of all projects.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
We currently use Basecamp in our Sales sector because it allows us to obtain a better visualization of the planning of all the projects we have in mind to improve and increase sales in our company. I believe that Basecamp makes its difference compared to other platforms by being more organized with respect to its user panel, which is capable of offering a broad view to monitor the progress of each project that is being carried out and for what date it is scheduled.
What is your favorite aspect of this product?
One of the characteristics that most attracts attention in a positive way about Basecamp is that it works in real time with respect to all the projects that are being carried out, it is able to show an instant progress of each project, each edition of the project and each progress you make will be reflected immediately. This allows all my colleagues to keep abreast of all the projects we carry out, instantly.
What do you dislike most about this product?
I believe that one of the aspects that should improve Basecamp is its application for mobile phones. The application works very well, because it allows the creation of projects similar to that obtained through its version for computers, however, the information of the projects is not updated in real time, which causes the visualization of the progress of a project , from the phone, take longer.
What recommendations would you give to someone considering this product?
I would recommend this platform for any area of a company, since it is capable of creating a work structure which helps projects to be completed in less time, with the collaboration of colleagues and also allows better control of the projects. projects in general. Basecamp works in real time, and helps to have a constant monitoring of projects.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy