What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Easy to use and try it.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Junaid P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2024
User-Friendly Project Mngmnt with Room for Growth
Likeliness to Recommend
What differentiates Basecamp from other similar products?
It’s designed to be straightforward, making it easy for teams to stay organized and communicate without getting bogged down by a lot of extra features. If you’re looking for a tool that keeps things clean and simple, Basecamp stands out by focusing on what really matters: managing tasks, sharing files, and keeping everyone in the loop without a lot of fuss.
What is your favorite aspect of this product?
My favorite aspect of Basecamp is its simplicity. It strips away unnecessary complexity and provides a clean, straightforward interface that makes managing projects and collaborating with teams feel effortless. This focus on ease of use helps users stay organized and efficient without getting overwhelmed by too many features
What do you dislike most about this product?
What I dislike most about Basecamp is its limited feature set compared to some other project management tools. While its simplicity is a strength, it can also mean missing out on more advanced features like detailed reporting, time tracking, or complex project visualization. This can be a drawback for teams that need more robust functionality to manage their projects effectively
What recommendations would you give to someone considering this product?
If you value simplicity and ease of use, Basecamp is a great choice. However, if you need advanced features like detailed reporting or time tracking, consider exploring other tools or adding complementary apps.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Effective Service
Cons
- Less Friendly Negotiation
Rosemary R.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2024
Simplified project management platform.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp's real time communication provisions are its major selling point . While most other project management tools limit communication to just comments on tasks , Basecamp has provisions for message boards, pings, and group chats. Hence, real time project communication is centralized , trackable and organized.
What is your favorite aspect of this product?
Basecamp has the best notification management of any project management platform that I have used. Basecamp lets me customize how I want to be notified for tasks , messages etc I can pause project notifications at set times and restrict my notifications to only come-in at set times. There is even an option to enable a summary of missed activities while I was away. This provision removes the need for me to manually browse through Calendars and to-do lists , before I can know what went on while I was away.
What do you dislike most about this product?
Default project tracking with Basecamp can only be done using Hill charts and Calendar views, which is miles behind Kanban boards in terms of efficiency because there are no provisions to assign priority levels to tasks. Our workaround has been to make use of third party extensions to introduce advanced project tracking and viewing options into Basecamp.
What recommendations would you give to someone considering this product?
Basecamp is perhaps the most ideal project management platform for teams with a lot of remote members or staffs.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
