What is BenchmarkONE?
Simple, yet elegantly intelligent, BenchmarkONE (formerly Hatchbuck) automates your sales and marketing efforts overnight. Turn emails into conversations, website visitors into handshakes, and customers into raving fans with all-in-one sales & marketing software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
78 Plan to Renew
10
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BenchmarkONE?
Pros
- Reliable
- Includes Product Enhancements
- Appreciates Incumbent Status
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Advanced Campaign Management
Marketing Analytics
Email Marketing Automation
Marketing Workflow Management
Marketing Operations Management
Community Marketing Management
Marketing Asset Management
Advanced Data Segmentation
Social Media Marketing Management
Multi Channel Integration
Mobile Marketing Management
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Customization
Quality of Features
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
BenchmarkONE Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Amazing Product! Gives me immense value add daily!
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Dorota S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2022
"Great customer service and simple to use!"
Likeliness to Recommend
What differentiates BenchmarkONE from other similar products?
Its low cost, streamlined interface, and helpful support team set it apart from competing programs.
What is your favorite aspect of this product?
This platform has a precise and quick notification mechanism. Comparatively speaking to other programs, the customer care system is responsive. Drag and drop functionality, which is user-friendly, may be used to add emails. For many consumers, it is relatively inexpensive. It draws a lot of people since it offers a wealth of functionality, is inexpensive, and provides quick access to all the most recent features. Fast, easy, and adaptable describe the interface. It is straightforward to use and comprehend, and expandable. There are several built-in features. With time, the integration is being updated. It is a trustworthy platform.
What do you dislike most about this product?
The decision to make modifications and campaigns should be up to the user. At the moment, there is no mobile application for this platform. Users are unable to remove tags or combine contacts in the way they wish.
What recommendations would you give to someone considering this product?
For its user-friendliness, comprehensive documentation, and helpful tutorial videos, this application comes highly recommended.
Pros
- Reliable
- Trustworthy
- Unique Features
- Effective Service
Julie A.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
Benchmark One, Increase productivity!
Likeliness to Recommend
What differentiates BenchmarkONE from other similar products?
Customer service of Benchmark One is excellent and team is very cooperative. The best thing is that they support CRM integration and customization. Also, the user interface is very fast responsive and easy to handle. There is ease of creating email templates and the value of money is good and helpful.
What is your favorite aspect of this product?
Benchmark One is all in one software that help us to save our time as all program running is based on tag system that make it easy to set any nurturing campaign. Their support system is excellent as they respond quickly and help to find the solution. The drag and drop file feature are easy to use and are easily customized emails according to our will.
What do you dislike most about this product?
They need to update their servers as they are bit slow sometimes making it difficult to make changes. Their form designs are bit old and need to be updated and better. Their reporting functionality is clunky and not user intuitivee.
What recommendations would you give to someone considering this product?
I would recommend Benchmark One because it is simple and easy to use and the pricing is user friendly and affordable. Email templates provided are very simple and easy to use for beginners also.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Caring
