What is BenchmarkONE?
Simple, yet elegantly intelligent, BenchmarkONE (formerly Hatchbuck) automates your sales and marketing efforts overnight. Turn emails into conversations, website visitors into handshakes, and customers into raving fans with all-in-one sales & marketing software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
78 Plan to Renew
10
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BenchmarkONE?
Pros
- Reliable
- Includes Product Enhancements
- Appreciates Incumbent Status
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Advanced Campaign Management
Marketing Analytics
Email Marketing Automation
Marketing Workflow Management
Marketing Operations Management
Community Marketing Management
Marketing Asset Management
Advanced Data Segmentation
Social Media Marketing Management
Multi Channel Integration
Mobile Marketing Management
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Customization
Quality of Features
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
BenchmarkONE Reviews
Rachel N.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2022
Benchmark solution for marketing
Likeliness to Recommend
What differentiates BenchmarkONE from other similar products?
Handling social media pages to mass emails and marketing campaigns, we have it all under control. All thanks to the limitless features benchmarkONE offers us under one roof. Our daily B2C marketing is now not that difficult or time consuming. The analytic reports gives us an actual insight and we can actually rely on them to improve everything that is lacking or going wrong.
What is your favorite aspect of this product?
BenchmarkONE is a complete package when it comes to marketing and eCommerce. You can have all features under one platform as it reduces hassle to manage different things on different platforms. I work in the marketing department of a mid-size company. We started by using different marketing platforms. However, once we started using this one, I guess our time limits have exceeded and the work efficiency also increased with the passage of time.
What do you dislike most about this product?
I’m not saying that the interface is very difficult to use, but it might be a bit hard for someone who is not very tech-friendly. It surely can be improved for more ease and reliance. Sometimes, it gets tricky and people also call it boring. For us, it does its work so we are satisfied with it completely.
What recommendations would you give to someone considering this product?
A great software that has it all. You get all of the advanced marketing tools under one platform at such reasonable pricing. The best thing is that it can be easily understandable for all employees. You should definitely give it a try and see how it works for you especially if you have not tried any other platforms yet!
Pros
- Enables Productivity
- Efficient Service
- Respectful
- Altruistic
Benjamin C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
BenchmarkONE provide sales and marketing solutions
Likeliness to Recommend
What differentiates BenchmarkONE from other similar products?
BenchmarkONE is very intuitive software with robust features that provides solutions to small and middle-sized businesses through email marketing, customer relationship management, and business automation allow to carry out marketing on the social platform enabling coverage of a larger area. Allows sending and receiving of email through the marketing channel which enables to obtain feedback and customers reaction addressing them accordingly bettering the relationship and also enables to acquire new customers. With the automation feature, we able to simplify work taking less time especially in campaigns .
What is your favorite aspect of this product?
It is easy to use both by the managerial team to the sales team and also customers with just a little information because it does not have complexity. It is cheap lowering the production cost making it affordable to many n readily available. The ability to obtain tract records enables the Marketing manager to monitor the whole marketing process. The integrated business solutions create room for the collaboration of features and teams that lead to business improvement.
What do you dislike most about this product?
No challenge experienced with this software hence I find no dislike upon it and get my concentration on the benefiting features.
What recommendations would you give to someone considering this product?
TO anyone considering this product I can boldly recommend it for them for its capability to grow up or rather raise the business, establishing a strong bond with the customers through its amazing features that save time and fasten all the business processes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing