What is BigMarker?
BigMarker's full-featured webinar hosting services enable you to host webinars and online events, from a web browser, without requiring your attendees to download software or plugins. BigMarker's leading live video platform is the perfect way to create an aspirational virtual event. Design every aspect of the live experience from how panel discussions look, to Interactive Q&A sessions, to call to actions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigMarker?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Presentation/ Webinar Capabilities
Attendee Engagement
Metric and Reporting
Customer Support
Registration Process/Integration
Social Media Channel Integration Outbound
Networking Facilitation
Branding and Visual Customization
Vendor e-Commerce
Exhibitor or Vendor Environment
Gamification
Vendor Capability Ratings
Breadth of Features
Quality of Features
Business Value Created
Vendor Support
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
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BigMarker Reviews
Dan L.
- Role: Operations
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Feb 2022
Great customer service and continual development
Likeliness to Recommend
What differentiates BigMarker from other similar products?
BigMarker support are always on hand and will set up direct engagement methods with you from day one.
What is your favorite aspect of this product?
You will be given a dedicated support team who are friendly, helpful, and responsive through a number of communication methods. A dedicated communication channel was set up between our internal staff and our BigMarker support team on Slack - we were, therefore, able to direct questions to specific people, continue messages in threads and this method ensured speedy responses.
What do you dislike most about this product?
Some bugs prevent some functionality, but the continual development team takes all feedback and improvements are clearly noticeable from one event to the next. We found it difficult to get the level of desired engagement through the expo hall we created, but it's possible that this is also at least partly down to the users as our community is comprised of people with very busy work schedules.
What recommendations would you give to someone considering this product?
If there is a feature that you're not sure whether BigMarker has it covered, it would certainly be worth getting in touch with them as it may well be something in their pipeline of continual development.
Pros
- Trustworthy
- Caring
- Respectful
- Altruistic
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Exceptional product!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rachael W.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2022
Brilliant Solution for Webinars and Meetings
Likeliness to Recommend
What differentiates BigMarker from other similar products?
They are constantly developing and adding new features to their current software. I like the ability to pay one price for both webinar and meeting features. It is easy to use, and I don't have the download any software on my computer. As well as being able to personalise the meeting spaces in my own brand and colours.
What is your favorite aspect of this product?
I love the introduction of their studio features and customisation features for the webinars and live streams. I like having my own dedicated meeting space for group sessions or one-on-one appointments. It is great being able to schedule live webinars as well as being able to host summits and evergreen webinars all on one platform.
What do you dislike most about this product?
Being able to only set the recording feature once in a meeting or webinar. So I don't have the ability to start and stop recording when I want to. Sometimes it can feel overwhelming with the amount of features they offer that need to learn how they work.
What recommendations would you give to someone considering this product?
They have an excellent set of features for marketing of webinars and can also use their meeting features for coaching services.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
