What is BigTime?
BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigTime?
Pros
- Continually Improving Product
- Inspires Innovation
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Client Portal
Expense Detail Tracking
Security
Email Synchronization & Tracking
Time Management
Knowledgebase
Project Management
Billing
Business Process Analysis (BPA)
Retainer Management
Process Automation
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
BigTime Downloads
BigTime White Paper - Metrics That Matter
The value of the metrics you measure is directly correlated to the conclusions you draw and the actions you take. To really get to managi...
bigtime-psa-101-guide
Everything you need to know about what PSA software is, how it works, and steps to evaluate the right option for your firm.
BigTime Reviews
Priyanshu K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Scaling business only via BigTime..
Likeliness to Recommend
What differentiates BigTime from other similar products?
Well BigTime is highly differentiable with its competitors as itis highly scalable , productive & leading PSA software that offers invitable advantages for B2B & B2C businesses such as - >Effortless Time and Expense Management >Resource Optimization >Seamless Accounting Integration And at last I would say a must to integrate platform for Professionals & business..
What is your favorite aspect of this product?
I would say BigTime definately stands out as one of most scalable , productive & leading PSA software, offering invitable advantages for B2B & B2C businesses such as - >Effortless Time and Expense Management >Resource Optimization >Seamless Accounting Integration Well in addition to these surplus advantages, BigTime's user-friendly design and intuitive timers set it apart from competitors currently present in market. .
What do you dislike most about this product?
Well not much just few customisations BigTime lags & also it's not that cost effective for small business..
What recommendations would you give to someone considering this product?
I would highly recommend BigTime to Professionals & business..
Pros
- Performance Enhancing
- Trustworthy
- Effective Service
- Over Delivered
Tanvy A.
- Role: Public Sector
- Industry: Agriculture
- Involvement: Business Leader or Manager
Submitted May 2024
Fantastic user interface for improving efficiency
Likeliness to Recommend
What differentiates BigTime from other similar products?
Big Time has a great user interface with a great value for price. I love the fact that it provides the variety of features and gives data insights in the form of dashboards and report forms that are very easy to comprehend even for a non data person
What is your favorite aspect of this product?
My favourite aspect of Big Time is its dashboard and report layout that is very informative and catchy and very easy to use even for a non data person
What do you dislike most about this product?
I dislike the customer support of Big Time because my whole purpose of using this software is to save time but customer support takes a lot of time sometimes
What recommendations would you give to someone considering this product?
I would recommend this software to anyone who is looking for creating informative dashboards easily and effectively for hectic tasks like expense tracking and managing invoices
Pros
- Reliable
- Enables Productivity
- Inspires Innovation
- Generous Negotitation
Eleanora M.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
Satisfactory experience using BigTime.
Likeliness to Recommend
What differentiates BigTime from other similar products?
It spares a parcel of time for the admin and bookkeeping office, we already recorded time in Quickbooks, which was all entered by hand. With BigTime, we will record our time, and with a couple of buttons, we are able send all the data from our employees' timesheets to Quickbooks for finance. It is exceptionally valuable to have the capacity to keep track of the time went through within the stages. We too collaborate with other firms on our contracts, we utilize this as a extend and asset administration device for all contracts.
What is your favorite aspect of this product?
The program is simple to use for our workers and contractors, and I like the sync possibilities with QuickBooks online. It has proven really helpful in verifying the information; moreover, the synchronization mechanism allows us to establish projects in BigTime that are not yet in the billing phase and retain them there until the project is awarded to us.
What do you dislike most about this product?
The invoice template is not as configurable as the QuickBooks templates, it takes time to comprehend what's going on in the background in some parts, and our Quickbooks sync occasionally fails, but it's difficult to know if it's an issue on BigTime's or Quickbooks' end.
What recommendations would you give to someone considering this product?
It's a simple, yet very adjustable and adaptable application that we now use for real-time tracking and paying; it's really simple to use and navigate for all of our users. There are numerous basic reports available, or we can develop our own. Billing is also quite simple; there are so many possibilities for how to bill that we can choose whatever makes the most sense for us and our clients depending on many details.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
