What is BigTime?
BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigTime?
Pros
- Continually Improving Product
- Inspires Innovation
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Client Portal
Expense Detail Tracking
Security
Email Synchronization & Tracking
Time Management
Knowledgebase
Project Management
Billing
Business Process Analysis (BPA)
Retainer Management
Process Automation
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
BigTime Downloads
BigTime White Paper - Metrics That Matter
The value of the metrics you measure is directly correlated to the conclusions you draw and the actions you take. To really get to managi...
bigtime-psa-101-guide
Everything you need to know about what PSA software is, how it works, and steps to evaluate the right option for your firm.
BigTime Reviews
Sanudi G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
The biggest project management software!
Likeliness to Recommend
What differentiates BigTime from other similar products?
Big time is always improving and beta testing new features! That feature differentiates Bigtime from other competing features
What is your favorite aspect of this product?
I love the reporting features available in bigtime, and it's ability to create customized fields.
What do you dislike most about this product?
The user interface is a little complex therefore I wish it had some webinars or videos explaining the UI
What recommendations would you give to someone considering this product?
The best purchase decision you would make in 2022, give it a go! 100% recomended
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Christian R.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2021
Great product and support team
Likeliness to Recommend
What differentiates BigTime from other similar products?
Data platform is well-designed and executed.
What is your favorite aspect of this product?
The support team has been incredibly helpful during our implementation and development of additional capabilities.
What do you dislike most about this product?
Some processes require a number of different steps at different screens; our business is fairly straightforward so the robustness of the PSA software is more than we require.
What recommendations would you give to someone considering this product?
Talk to the team at Projector and they will be happy to answer any questions that you have.
Pros
- Reliable
- Trustworthy
- Respectful
- Client Friendly Policies
Antonio Jose P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
BigTime is flawless!
Likeliness to Recommend
What differentiates BigTime from other similar products?
BigTime is the access-anywhere operating system used by the world's most prestigious consulting businesses. We assist accountants, architects, and other professionals.It is an enterprise project management software featuring templates and time tracking, unlike Wrike.
What is your favorite aspect of this product?
We like how BigTime automates a lot of the project analytics that we used to track manually in SharePoint and Excel. The utilization dashboard has been really helpful in identifying our engineers' available capacity and when we need to expand the team.
What do you dislike most about this product?
It would be wonderful to be able to change the GUI's theme, but this isn't a deal breaker. Furthermore, the ability to automate reports and have them sent through email would save even more time.
What recommendations would you give to someone considering this product?
Take note of everything.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
