What is BigTime?
BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigTime?
Pros
- Continually Improving Product
- Inspires Innovation
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Client Portal
Expense Detail Tracking
Security
Email Synchronization & Tracking
Time Management
Knowledgebase
Project Management
Billing
Business Process Analysis (BPA)
Retainer Management
Process Automation
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
BigTime Downloads
BigTime White Paper - Metrics That Matter
The value of the metrics you measure is directly correlated to the conclusions you draw and the actions you take. To really get to managi...
bigtime-psa-101-guide
Everything you need to know about what PSA software is, how it works, and steps to evaluate the right option for your firm.
BigTime Reviews
Nicole K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
BigTime is new to you
Likeliness to Recommend
What differentiates BigTime from other similar products?
In the world's most prestigious consulting firms, BigTime is the operating system that allows access from anywhere. We provide assistance to accountants Google Cloud-based professional services automation is different from Vogsy's approach
What is your favorite aspect of this product?
Bigtime offers a wide range of useful features that are easy to use. It was very helpful that the initial onboarding training was customized to my company's needs. The entry, time, and billing functions are easy to use, and there are a variety of customizable reports. Everything from the phone calls to the emails and even the chat box is top-notch. Many times, they will remotely connect to your computer and solve your problem for you. The QuickBooks integration is excellent and speeds up my billing process by a great deal. I highly recommend it.
What do you dislike most about this product?
My only wish is that there was a way to keep track of different billing rates, such as daily or monthly.
What recommendations would you give to someone considering this product?
There is a high level of customer service at BigTime. The company's approach to customers has been refreshing in recent years.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Jose Manuel O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Excellent solution.
Likeliness to Recommend
What differentiates BigTime from other similar products?
BigTime is ideal for the world's top consulting firms. Accountants, architects, engineers, IT service companies, and consultants can use the software to budget, track, and bill for their most valuable asset - time. Unlike VOGSY, which is an option for Professional Service Organizations that run on the Google platform; digital / marketing agencies, management consultancies, and IT service companies.
What is your favorite aspect of this product?
It has a lot of features that are really handy. It was really helpful that the initial onboarding training was customized to my company's needs. The entry, time, and billing functions are easy to use, and there are a variety of customizable reports. The customer support is great, from phone conversations to emails to the chat box. As well as teaching you how to fix the problem, they will often remote access your computer and fix it for you. As a result of the outstanding QuickBooks integration, my billing process is significantly accelerated.
What do you dislike most about this product?
Our team has no issues to this. My entire experience has been nothing short of amazing.
What recommendations would you give to someone considering this product?
BigTime allows you to keep track of your time, expenses, and progress.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Alberto Jose R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Keep track of your effort and output.
Likeliness to Recommend
What differentiates BigTime from other similar products?
The software assists accountants, architects, engineers, IT service firms, and consultants in budgeting unlike Wrike which is an enterprise project management software with templates.
What is your favorite aspect of this product?
BigTime is a powerful solution for managing time, budgets, expenses, and bills. When it comes to producing and issuing bills, it includes advanced reporting capabilities and various customization possibilities, allowing employees to simply monitor time and expenses. The onboarding process went quickly, despite the fact that it was a touch lengthy, and customer care has been really attentive and helpful. Because this software is more tightly integrated with QuickBooks than the prior application, it aids us in decreasing small bookkeeping issues.
What do you dislike most about this product?
Setting mark-ups, rates, and other factors without the help of experts was difficult due to our intricate invoicing system.
What recommendations would you give to someone considering this product?
All of our time-keeping needs are met with BigTime, and the customer support is excellent.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
