What is BigTime?
BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigTime?
Pros
- Continually Improving Product
- Inspires Innovation
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Client Portal
Expense Detail Tracking
Security
Email Synchronization & Tracking
Time Management
Knowledgebase
Project Management
Billing
Business Process Analysis (BPA)
Retainer Management
Process Automation
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
BigTime Downloads
BigTime White Paper - Metrics That Matter
The value of the metrics you measure is directly correlated to the conclusions you draw and the actions you take. To really get to managi...
bigtime-psa-101-guide
Everything you need to know about what PSA software is, how it works, and steps to evaluate the right option for your firm.
BigTime Reviews
Sarah C.
- Role: Finance
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2020
Impresive PSA Tool
Likeliness to Recommend
What differentiates BigTime from other similar products?
We have been able to manage and review each of our projects performance seamlessly with their management and online portals. Their Advanced Analytics Module has allowed us to create intuitive Key Performance Indicators which have made our project managers more productive and proactive instead of reactive to project changes. We have been able to implement a more accurate forecasting system for our company which has led to more growth and better decision making by our managers.
What is your favorite aspect of this product?
Projector PSA has tremendously helped our company move to the next tier of project and company management. It has provided us with invaluable insights into our project performance and helped automate many of our accounting and administrative systems. Their support team is top notch and has assisted us with getting the most out of the program. Their web portal is also easy to use and adopt quickly. The recent addition of Microsoft PowerBI to their Advanced Analytics Module has allowed us to create informative interactive reports. Review collected by and hosted on G2.com.
What do you dislike most about this product?
The only two things that we would change: a pre-built connector for Zoho and Quickbooks Desktop connector for the Advanced Analytics Module. The Quickbooks issue stems from the analytics company they use for their Advanced Analytics Module, which does not have a connector.
What recommendations would you give to someone considering this product?
I would recommend meeting with a consultant to see how Projector can help streamline your company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Operations
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Aug 2020
Great tool for project management. Easy to use.
Likeliness to Recommend
Pros
- Continually Improving Product
- Trustworthy
- Caring
- Respectful
Steve J.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jul 2020
Very rich functionality and awesome support.
Likeliness to Recommend
What differentiates BigTime from other similar products?
Integrates well into a Microsoft-centric organisation. Very stable platform. Support is stellar.
What is your favorite aspect of this product?
There are many, but what I value most is the integrity of the people who support and develop it. They do whatever they can to help, listen to what their user base is asking for and (to date) have never over-promised on new features.
What do you dislike most about this product?
The hybrid status of the old .NET Management Portal and Projector Web. But I'll stick with it as the pace of migration of features to Projector Web is acceptable and the quality of the upgraded features is excellent.
What recommendations would you give to someone considering this product?
Be prepared to do the work / spend the money to understand your business needs and get help to configure the product. The configuration options are numerous, which is fantastic, but could cause a great deal of pain of not done properly.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service
Cons
- Security Frustrates
