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Bill AP Automation Logo
Bill AP Automation Logo
Bill.com

Bill AP Automation

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Bill AP Automation
7.7 /10

What is Bill AP Automation?

The intelligent way to create and pay bills, send invoices, and get paid. Get started with Bill.com.

Company Details


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Awards & Recognition

Bill AP Automation won the following awards in the AP Automation category

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Bill AP Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bill AP Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bill AP Automation?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 84

Content Repository

88

Automated Workflow

88

Compliance Management

87

Payment Tracking

85

Reconciliation

84

Payments Scheduling

84

Fraud Management

83

Batch Processing

82

Optical Character Recognition

80

Self Service Portal

79

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

86

Ease of Data Integration

84

Ease of IT Administration

84

Business Value Created

84

Availability and Quality of Training

83

Breadth of Features

83

Ease of Customization

82

Vendor Support

80

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

79

Bill AP Automation Reviews

Douglas S.

  • Role: Vendor Management
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic automation features.

Likeliness to Recommend

10 /10

What differentiates Bill AP Automation from other similar products?

Automations make it unique.

What is your favorite aspect of this product?

I'd say it's the automations.

What do you dislike most about this product?

No praticular dislikes.

What recommendations would you give to someone considering this product?

It's a staple when it comes to payrolls.

Pros

  • Efficient Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Ender V.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

It has all the options to make communication

Likeliness to Recommend

9 /10

What differentiates Bill AP Automation from other similar products?

It is the intelligent business payments platform that offers greater efficiency in financial processes, time savings and total control. The platform reduces data entry and machine learning, works with a wide range of businesses, from small to large, across all industries, as well as providing a console for accounting firms to manage their clients efficiently online, anywhere and on any device.

What is your favorite aspect of this product?

It has flexible payment options such as domestic ACH, international wires and virtual card, it's easier than ever to pay vendors using your preferred method. The software also syncs seamlessly with QuickBooks, Xero, Sage Intacct and NetSuite for easier data entry, improved accuracy and faster account reconciliation.

What do you dislike most about this product?

The new interface is not as easy to navigate as the old one. A great feature of Bill.com is its ability to upload multiple invoices and then analyze them for different vendors. In the previous interface, that was simple.

What recommendations would you give to someone considering this product?

I like that Bill.com connects to QuickBooks and is easy to take advantage of for people who don't have extensive accounting experience. The functions are intuitive and technical support is available via chat when I need it. The image processing feature works great, as soon as a new invoice is uploaded, it is converted to digital text and saved. It makes it easy to save and forget invoices.

Pros

  • Caring
  • Respectful
  • Altruistic
  • Generous Negotitation

Laura L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Payments and Accounts Payable with Bill.com

Likeliness to Recommend

8 /10

What differentiates Bill AP Automation from other similar products?

We have a whole system to enter invoices and pay vendors and contact information to make payments on time and also allow vendors to manage their own accounts if they have updates so it is our one solution for our accounts payable because it fits right in with our company.

What is your favorite aspect of this product?

We have a simplicity for entering invoices, tracking invoices and finding invoices already paid due to the tools provided with excellent synchronization of accounts payable with QBO and reissuing a check if needed due to it's very user friendly interface for first time users.

What do you dislike most about this product?

It really needs better management for customer service because it is only by chat and many times you can't express your ideas or needs well because it is only a chat, it would be nice to be able to make updates or changes in the invoice description lines on several invoices at once before saving them and passing them to the next approver as well as having different payment methods without having to synchronize with QBO.

What recommendations would you give to someone considering this product?

Bill.com meets our accounts payable needs and is reliable and easy to use as well as being recommended for companies that have a full time person dedicated to dealing with this software, and are looking to centralize payments in one place to make the invoicing process efficient and works well for small businesses that need to control accounts payable and receivable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Most Popular Bill AP Automation Comparisons

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