What is Bill AP Automation?
The intelligent way to create and pay bills, send invoices, and get paid. Get started with Bill.com.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bill AP Automation?
Pros
- Respectful
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Repository
Automated Workflow
Compliance Management
Payment Tracking
Reconciliation
Payments Scheduling
Fraud Management
Batch Processing
Optical Character Recognition
Self Service Portal
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Breadth of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Bill AP Automation Reviews
Doug O.
- Role: Vendor Management
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Dec 2021
Reliable, secure and integral product.
Likeliness to Recommend
What differentiates Bill AP Automation from other similar products?
For small businesses, Bill.com is the gold standard. It's so much more intuitive and easy to use than Quickbooks.
What is your favorite aspect of this product?
The mobile app is beautifully optimized and saves a lot of time.
What do you dislike most about this product?
Honestly, I have no complaints.
What recommendations would you give to someone considering this product?
The ease of use and wonderful integration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abreana B.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
Useful product but needs more user-friendlines
Likeliness to Recommend
What differentiates Bill AP Automation from other similar products?
Personally I have not used another AP software, unless you consider AppFolio Bill Pay, in which the main difference is the ability to sync to QuickBooks.
What is your favorite aspect of this product?
Payment tracking is useful (you at least know when something was mailed, there is an estimated delivery date, and you know when something has been cashed). But more than that I appreciate the option to pay extra to get live tracking, especially for larger checks.
What do you dislike most about this product?
I can't find anything with ease in the settings - even something as simple as canceling a vendor invite requires way too many click-throughs. I'd love to see more user-friendly interfaces.
What recommendations would you give to someone considering this product?
Spend some time chatting with customer care to get your settings right in the beginning! I had a hard time customizing this product myself, but Bill.com's team would be more than happy to help.
Pros
- Enables Productivity
- Trustworthy
- Client Friendly Policies
- Fair
Sergio Morilo R.
- Role: Finance
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2021
Really fast and easy to use...
Likeliness to Recommend
What differentiates Bill AP Automation from other similar products?
It works. It's easy to use and workflows are great and simple to configure.
What is your favorite aspect of this product?
The approval workflows and easy to interact with.
What do you dislike most about this product?
Transparency and lack of wire / bank transfer info...
What recommendations would you give to someone considering this product?
It's really import to integrate Bill.com with your ERP software.
Pros
- Reliable
- Respectful
- Acts with Integrity
- Security Protects
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Fair