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Bill AP Automation Logo
Bill AP Automation Logo
Bill.com

Bill AP Automation

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Bill AP Automation
7.7 /10

What is Bill AP Automation?

The intelligent way to create and pay bills, send invoices, and get paid. Get started with Bill.com.

Company Details


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Awards & Recognition

Bill AP Automation won the following awards in the AP Automation category

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Bill AP Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bill AP Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bill AP Automation?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 84

Content Repository

88

Automated Workflow

88

Compliance Management

87

Payment Tracking

85

Reconciliation

84

Payments Scheduling

84

Fraud Management

83

Batch Processing

82

Optical Character Recognition

80

Self Service Portal

79

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

86

Ease of Data Integration

84

Ease of IT Administration

84

Business Value Created

84

Availability and Quality of Training

83

Breadth of Features

83

Ease of Customization

82

Vendor Support

80

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

79

Bill AP Automation Reviews

Doug O.

  • Role: Vendor Management
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Reliable, secure and integral product.

Likeliness to Recommend

10 /10

What differentiates Bill AP Automation from other similar products?

For small businesses, Bill.com is the gold standard. It's so much more intuitive and easy to use than Quickbooks.

What is your favorite aspect of this product?

The mobile app is beautifully optimized and saves a lot of time.

What do you dislike most about this product?

Honestly, I have no complaints.

What recommendations would you give to someone considering this product?

The ease of use and wonderful integration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abreana B.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Useful product but needs more user-friendlines

Likeliness to Recommend

7 /10

What differentiates Bill AP Automation from other similar products?

Personally I have not used another AP software, unless you consider AppFolio Bill Pay, in which the main difference is the ability to sync to QuickBooks.

What is your favorite aspect of this product?

Payment tracking is useful (you at least know when something was mailed, there is an estimated delivery date, and you know when something has been cashed). But more than that I appreciate the option to pay extra to get live tracking, especially for larger checks.

What do you dislike most about this product?

I can't find anything with ease in the settings - even something as simple as canceling a vendor invite requires way too many click-throughs. I'd love to see more user-friendly interfaces.

What recommendations would you give to someone considering this product?

Spend some time chatting with customer care to get your settings right in the beginning! I had a hard time customizing this product myself, but Bill.com's team would be more than happy to help.

Pros

  • Enables Productivity
  • Trustworthy
  • Client Friendly Policies
  • Fair

Sergio Morilo R.

  • Role: Finance
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Really fast and easy to use...

Likeliness to Recommend

10 /10

What differentiates Bill AP Automation from other similar products?

It works. It's easy to use and workflows are great and simple to configure.

What is your favorite aspect of this product?

The approval workflows and easy to interact with.

What do you dislike most about this product?

Transparency and lack of wire / bank transfer info...

What recommendations would you give to someone considering this product?

It's really import to integrate Bill.com with your ERP software.

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Security Protects

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Fair

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