Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Bitwarden Logo Award Winner Product Badge
Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Bitwarden
9.1 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Bitwarden won the following awards in the Password Management category

Filter By

Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Inspires Innovation

Feature Ratings

Average 87

Access From Multiple Devices

90

AD/LDAP Sync

90

Credential Management

89

Password Generator

88

Work and Personal

88

Encryption and Decryption

87

Autosave and Autofill

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Policy Engine and Enforcements

85

Dashboard

85

Vendor Capability Ratings

Average 86

Ease of IT Administration

88

Business Value Created

88

Ease of Implementation

88

Quality of Features

88

Breadth of Features

86

Availability and Quality of Training

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Vendor Support

85

Usability and Intuitiveness

84

Ease of Customization

81

Bitwarden Screenshots

Bitwarden Videos

Bitwarden Reviews

Gabriel S.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Significantly increase security in organization

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

While username/email and password are automatically filled in, the TOTP code is not. Every time I log in, the code overwrites my clipboard, and I have to right-click to access the context menu in order to enter the code. I had trouble remembering all of these passwords before I started using Bitwarden, so I regularly had to reset them in order to log in. But now that the password manager is in place, it will take care of everything; the only password I need to remember is the management's master password. It relieves me of all my burdens and allows me to concentrate on other tasks.

What is your favorite aspect of this product?

In my opinion, security is its most distinctive feature. It provides me the self-assurance I need to function in any situation with high security. Second, I like their customer service because they always take the time to thoroughly investigate the issue and promptly offer guidance or a solution. Finally, the system is more user-friendly and tailored to our needs.

What do you dislike most about this product?

Sincerely, there isn't much about Bitwarden that I don't like, however occasionally it has trouble auto-filling the information, so I have to manually copy and paste the data from my Bitwarden vault. Overall it's the best way to store and share personal information with security.

What recommendations would you give to someone considering this product?

I want to recommend it to any companies who are concerned about the security of their vital websites and are tired of having to remember complicated passwords. It will undoubtedly secure all of your data and let you easily communicate private information with your clients.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

Stefan H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Set strong passwords for all of your sites

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

I previously had to keep track of all the passwords on my own, but the Bitwarden Password Management solution offers so many advantages. The main advantage is that it makes it simpler for me to remember all of my many passwords for government accounts, personal and business emails, online stores, streaming services, and social media websites.

What is your favorite aspect of this product?

The ability of Bitwarden to quickly and securely transmit sensitive information to only chosen people is my favorite feature. I feel more secure now that I have it because I am aware that sharing personal information with team members won't put me at risk. I like how popular browsers' password autofill features prevent us from repeatedly inputting our passwords.

What do you dislike most about this product?

There is very little to hate about Bitwarden. I dislike the interface which is a little shabby and might use some updating but the usability is excellent. Moreover, I hate their price strategy which is really high compared to other tools.

What recommendations would you give to someone considering this product?

My colleague suggested to me the Bitwarden platform and told me about its functionalities. I'm really pleased with it because it provided a single implementation that addressed all of our problems. Its encryption is highly robust, and it supports several devices with ease. It's impressive how simple it is to customize separate areas for passwords and other sensitive information on these platforms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Santanu Kumar D.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

An excellent Secret Management Software

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Bitwarden provides cross platform support, two factor authentication, cloud based sync and many other features which make this unique from other tools.

What is your favorite aspect of this product?

Bitwarden offers Cloud sync feature which makes sure that all the passwords and secrets are backed up in case of disaster. It also offers in build password generator to generate complex passwords to secure sensitive data.

What do you dislike most about this product?

There is no hardware based token or security key support in Bitwarden. And also it does not support password sharing with groups or teams.

What recommendations would you give to someone considering this product?

Overall Bitwarden is a nice tool for securing, managing and generating Secrets and passwords which will help you to protect sensitive informations for your business.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Most Popular Bitwarden Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019