Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Bitwarden Logo Award Winner Product Badge
Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Bitwarden
9.1 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Bitwarden won the following awards in the Password Management category

Filter By

Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Inspires Innovation

Feature Ratings

Average 87

Access From Multiple Devices

90

AD/LDAP Sync

90

Credential Management

89

Password Generator

88

Work and Personal

88

Encryption and Decryption

87

Autosave and Autofill

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Policy Engine and Enforcements

85

Dashboard

85

Vendor Capability Ratings

Average 86

Ease of IT Administration

88

Business Value Created

88

Ease of Implementation

88

Quality of Features

88

Breadth of Features

86

Availability and Quality of Training

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Vendor Support

85

Usability and Intuitiveness

84

Ease of Customization

81

Bitwarden Screenshots

Bitwarden Videos

Bitwarden Reviews

Sundeep S.

  • Role: Consultant
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Reliable, Top-of-the-range Password Manager

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Bitwarden is the one free plan platform not to restrict service to a single device. That's rare in its category.

What is your favorite aspect of this product?

I highly value it's capacity for being the safest way to store, share and sync sensitive data online. That's important in our networking and connections.

What do you dislike most about this product?

Just the fact that the apps's interface is not user-friendly enough. That's critical in our line of operations.

What recommendations would you give to someone considering this product?

For firms or individuals looking for an affordable, open-source password manager with your budget in mind, Bitwarden is it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Matt S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Best Free Plan Password Management Platform

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Bitwarden's main USP is its free plan which comes with noticeably more features compared to similar password managers.

What is your favorite aspect of this product?

Definitely has to be its free, open-source and very affordable capabilities. Also the fact that it offers apps for all popular browsers and platforms.

What do you dislike most about this product?

The one noticeable drawback I have seen is limited encrypted storage especially in its premium tier. Definitely needs upgrading.

What recommendations would you give to someone considering this product?

I would say without blinking that its definitely one of the safest, secure, feature-rich free plan password manager.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sterling S.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Compatible Open Source Password Manager

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Bitwarden is very feature-rich with strong encryption at much less cost compared to similar apps.

What is your favorite aspect of this product?

The fact that its free open plan is not restricted to a single device.

What do you dislike most about this product?

It has a noticeable lese intuitive interface.

What recommendations would you give to someone considering this product?

I would highly recommend it to anyone looking to secure sensitive information like website credentials at a very affordable cost.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Bitwarden Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019