This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

Bizagi

Bizagi BPM

Composite Score

8.5 /10

CX Score

8.6 /10

29 Reviews Write a Review

What is Bizagi BPM?

From design and modeling to automation and deployment, Bizagi BPM Software supports the complete BPM lifecycle to make continuous improvement a reality.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Bizagi BPM won the following awards in the Business Process Management category

Filter By

2 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience

2023

2 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience

2022

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

10 Top Rated Features

2022

Bizagi BPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bizagi BPM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

93 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bizagi BPM?

2% Negative

6% Neutral

92% Positive

Pros

Effective Service
Reliable
Fair
Enables Productivity

Feature Ratings

Average 86

Process Management

Business Rules Management

BPM Workflow and Approvals

Process Monitoring and Optimization

Process Simulation and Execution

Process Modelling and Design

Deployment

Knowledge and Document Management

Collaboration

Form and Report Building

Analytics and Reporting

Vendor Capability Ratings

Average 80

Ease of IT Administration

Vendor Support

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Bizagi BPM Reviews

Anatasuka M.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

A Great Tool For Business

Likeliness to Recommend

9 /10

What differentiates Bizagi BPM from other similar products?

With Bizagi BPM Suite, continuous business process improvement is easy and a reality

What is your favorite aspect of this product?

Using Bizagi BPM Suite is easy for the experienced people It comes with many features and therefore very capable

What do you dislike most about this product?

Not many issues to hate as Bizagi BPM Suite has been doing well

What recommendations would you give to someone considering this product?

Bizagi BPM Suite has worked as expected and I recommend it for business process management

Pros

Reliable
Unique Features
Efficient Service
Saves Time

Boinett G.

Role: Industry Specific Role
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Best Business Process Management Software

Likeliness to Recommend

10 /10

What differentiates Bizagi BPM from other similar products?

From designing to automation, Bizagi BPM Suite offers great features compared to rivals

What is your favorite aspect of this product?

I like that it's resourceful in that it handles modelling and process automation It's an affordable software

What do you dislike most about this product?

New users requires training

What recommendations would you give to someone considering this product?

I highly recommend Bizagi BPM Suite. It's effective in management of business processes

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Fernanda M.

Role: Information Technology
Industry: Not for Profit
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Bizagi is the best process management tool

Likeliness to Recommend

10 /10

What differentiates Bizagi BPM from other similar products?

Easy and intuitive tool, with a drawing toolbar with several options for process mapping. It is an incredible tool for developing BPMN solutions at the business level, in order to create a much more robust solution with reliable integrations.

What is your favorite aspect of this product?

Bizagi has the ability to track all process steps, and has the ability to integrate with other systems. The interface is very user-friendly and updates are very frequent.

What do you dislike most about this product?

It lacks good documentation, free online training and a good user community to exchange experiences.

What recommendations would you give to someone considering this product?

Designing the process well makes us see bottlenecks more clearly. This saves time, financial resources, team effort.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Bizagi BPM

What is Bizagi BPM?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Bizagi BPM Ratings

84 Likeliness to Recommend

93 Plan to Renew

2 Since last award

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Bizagi BPM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Bizagi BPM Reviews

Anatasuka M.

A Great Tool For Business

Likeliness to Recommend

Pros

Boinett G.

Best Business Process Management Software

Likeliness to Recommend

Pros

Fernanda M.

Bizagi is the best process management tool

Likeliness to Recommend

Pros

Title

2
Since last award

Feature Ratings

Process Management

Business Rules Management

BPM Workflow and Approvals

Process Monitoring and Optimization

Process Simulation and Execution

Process Modelling and Design

Deployment

Knowledge and Document Management

Collaboration

Form and Report Building

Analytics and Reporting

Vendor Capability Ratings

Ease of IT Administration

Vendor Support

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization